Video upload format recommendations

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No longer relevant

Your email said you can't upload my reel, that it should be formatted at 480x360. However, you state on the website "What video formats do you accept?
We recommend the following settings to optimize video quality on the IMDb site:
File Format: MP4, WMV, AVI or Quicktime
Codec: H.264 / AAC, or WMV3 / AAC
Resolution: 640x480 for SD, 1280x720 for HD"
So which is it???
Photo of Erin Matthews

Erin Matthews

  • 3 Posts
  • 0 Reply Likes
  • confused

Posted 7 years ago

  • 1
Photo of Michelle

Michelle, Official Rep

  • 13286 Posts
  • 10763 Reply Likes
Hi Erin -

Are you trying to upload a Demo Reel Video, or are you trying to upload a Video trailer/clip/full movie/etc.?
Photo of jammcmahon

jammcmahon

  • 3 Posts
  • 0 Reply Likes
Michelle, I posted below..can you help me?
Photo of Erin Matthews

Erin Matthews

  • 3 Posts
  • 0 Reply Likes
Demo reel video. I tried .mov and .mp4. My editor says all of the specs recommended are in line with what he's formatted.
Photo of Chelsea

Chelsea

  • 141 Posts
  • 63 Reply Likes
Official Response
Hi Erin,

Our formatting varies between Demo Reels and all other video uploads. We are able to display the Demo Reels in HD, but regretfully we are not currently able to display our other video uploads in HD.

For our Demo Reels the resolution should be 1280 x 720 at 30 fps.
File Formats: WMV, AVI or Quicktime, utilizing most common codecs

For all other videos:
We can handle up to 1280 x 720 at 30 fps, but the video will be displayed in letterbox. We are currently only able to support 480 x 360. Our recommended formats are: Flash Video (Codec: Sorenson or VP6 codec) or Quicktime. FLV videos using the H.263 video codec and the MP3 audio codec
MP4 videos using the H.264 video codec and the AAC audio codec
Photo of jammcmahon

jammcmahon

  • 3 Posts
  • 0 Reply Likes
Chelsea, I posted below can you help me? Well, now I don't see my post. I uploaded a demo reel about a week ago and it said it was uploaded 'successfully' and would be available in 24 hours. Well, nothing is posted yet on my page. Can I get some help? 
I also have imdb pro. 
Jamie McMahon
(Edited)
Photo of jammcmahon

jammcmahon

  • 3 Posts
  • 0 Reply Likes
Hello, My name is Jamie McMahon and I uploaded my reel about a week ago and it said it was successfully uploaded and would be available in 24 hours. Well, nothing is visible yet. Can I have some help with this? I also have imdb pro. 

This conversation is no longer open for comments or replies.