Fraudulent Cancellation Policy

  • 2
  • Problem
  • Updated 10 months ago
  • Solved
I am extremely disappointed with the service. I had raised a concern for not being able to upload any new pictures and I never got a resolution. Also, I can sue you for fraud since you do not let users cancel the membership through the app. Why do I need access to a desktop/laptop if I need to cancel my membership? What if customer does not have a desktop? This is a fraudulent means of forcing your customer to pay for the membership. I want a full refund.
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Manasvi Vashist

  • 8 Posts
  • 4 Reply Likes

Posted 10 months ago

  • 2
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Taylor, Official Rep

  • 731 Posts
  • 599 Reply Likes
Hi Manasvi,

Please contact the Customer Service team directly for further assistance with your IMDbPro membership on the IMDb Contact Us form .