Freedive is playing with picture during show, only during commercials.

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  • Updated 1 year ago

This conversation has been merged. Please reference the main conversation: Introducing IMDb TV (formerly: IMDb Freedive)

Show is streaming however there is no picture during the show only during commercials. You can hear the sound of the show and nothing else.
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Constance Correa-Gutierrez

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Posted 1 year ago

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Jeorj Euler

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Hi, Constance Correa-Gutierrez. Sounds like a potential DRM mechanism issue. Regardless, what is the URL of the page where this problem is happening?
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Vincent Fournols

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And probably knowing on which interface you are watching, facing the issue will help IMDb staff to assess it.
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Jeorj Euler

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Yes, seeing as how IMDb Freedive is available not only on the website but also on Amazon Kindle Fire and through the Amazon Video apps for set-top boxes (perhaps video game consoles as well), it would be important to know though which interface it is being accessed.
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Ed Jones(XLIX)

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You see the photo? JE

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