Getting an error message after trying to submit a review

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  • Question
  • Updated 1 year ago
  • Answered
So once I was done typing my user review for a show I recently saw, ticked the spoilers box and when i tapped the submit button, it gave me an error message and my long whole review was gone. I am absolutely furious because it has happened to me before a number of times and all my work on the review is gone thanks to IMDB not sorting this out!

Before the new layout was brought in, I never had problems like this. I am stunned that IMDB hasn't realised this and like it doesn't matter what device I'm using, its been happening a number of times on me.

This really has to be fixed here like seriously IMDB, get your site sorted!
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Irishreviewer

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  • frustrated, angry, pissed off

Posted 1 year ago

  • 2
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NickBianco

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Sorry this happened to you. I'm not trying to be pedantic here, but I'd first write my review in a text file, save it to a folder for reviews on your computer, then copy & paste it into the IMDb review field. At least you won't lose your review that way, whatever else happens.
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Will, Official Rep

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Hi Irishreviewer,

I just tried to recreate the fault on Desktop and IoS and I was unable to do so so this is likely a localized issue. I suggest clearing all IMDb cookies from your browser and then logging again to see if this fixes the issue. Please could you confirm what device you are using and reply with the error message and we'll be happy to take a look?

Regards,
Will
(Edited)
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Irishreviewer

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Hi Will,
Im so sorry that im responding now, it was my samsung tab 3 that i was using and i have done what you advice there so im having no problems so far but it could happen again. I say that time my internet flunked on me. Im doing text files now to copy my reviews so that they dont get lost again. 
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Federico Di Lorenzo

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I have this problem too. Every time I try to submit a review it says to try later because an error happened while uploading the item.

I've been trying from yesterday. I tried on my pc with Edge and Opera and on my phone but I got the same error message.