Getting timed out at imdb.com

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 For the past couple of weeks, I've been getting timed out about half the time trying to get to imdb.com directly and to specific movies from other sites' links (e.g., rlsbb.com).  It's happening with Opera 12.17, IE11 and FF31. The error message is "Connection closed by remote server" (Opera) or Page cannot be displayed or such.  This has been happening for a year with Amazon, since they changed their site last September, but rarely with anything else.  Win 8.1 Pro x64
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Roger

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Posted 6 years ago

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Vincent, Champion

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If you are having trouble with that many sites it sounds like you have an internet connection problem, or a security settings issue.

A google search of people having similar issues as you:
https://www.google.com/#q=Connection+closed+by+remote+server

Will find people with the same complaints as you and his solution was a setting related to his ISP:
https://support.mozilla.org/en-US/questions/913351

Chosen Solution

Well I finally got this problem resolved. I changed the ATT communication manager settings, acceleration from automatic to manual and now FireFox works. All my browsers work muck better. I don't see why this happen as I didn't change anything. Thanks for all of your help.



It is also a common error between web security programs (if they use a proxy) which can conflict with certain browser settings. For example certain versions of avast! cause this with opera:
https://forum.avast.com/index.php?topic=90728.0

Good luck finding a solution; but it is doubtful that it has anything to do specifically with IMDB.
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Roger

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Thanks for the links, however "That many sites" = 2, and only 1 before the past week or two.  And it's with three, actually four browsers if we add webkit Opera.  No proxies, but I changed Firefox just in case.  I went through a ton of possible fixes on my end re Amazon on another website, but we couldn't find anything that helped.  It's a one moment it works, the next it doesn't, even with the same browser.  But then I change browsers and often it works until it doesn't.  It happens both on direct attempts and often with search results via google.  And again we're talking really Amazon and just lately IMDB.    Btw, on the Windows Secret forum where I raised it recently, someone else reported having the same problem with Amazon.  

I reported it last year to Amazon, and they said to wait until their system changes were complete.  Reported again a little later, and they said it shouldn't be and it ended there.  I wrote them a week or two ago again and it was sent to the IT team. 

ISP is Charter cable.  As far as I know, there is no Charter communications manager like the ATT one mentioned.  No problem with my Win 7 laptop run wireless.  Anti malware is Comodo CIS and Malwarebytes Pro (plenty of scans).  One place I haven't posted is on Comodo's forum.  I'll keep looking...
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Vincent, Champion

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"That many sites" = 2
May I remind you that in your first post you claimed:

For the past couple of weeks, I've been getting timed out about half the time trying to get to imdb.com directly and to specific movies from other sites' links (e.g., rlsbb.com)
IMDB + Amazon + RLSBB = 3 sites by name and "to specific movies from other sites'" implies additional sites without naming them.

You are on the IMDB help board which implies you believe the issue is IMDB specific and yet your primary issue is with Amazon (which does not share the same servers); and you have implied you are having issues with other movie streaming sites (at least the rlsbb one)

The links I shared regarding searching for people with the same issue all have at least one thing in common: it's a settings issue somewhere either in the web browsers, your security or your ISP

I'm not finding a single person anywhere with your complaint that has come to the solution that it is any one specific website at fault

If IMDB were the problem, you wouldn't be the only person having it and it wouldn't be affecting you in other servers that have nothing to do with IMDB
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Roger

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I think you've read too much into it.  I have no problem accessing or using rlsbb and didn't suggest I did. Rather, it's with getting their typical movie-related IMDB links to bring up IMDB, roughly half the time. That's in addition to problems accessing IMDB.com directly, which I only try doing to test when the rlsbb link doesn't work.  Likewise, I have no problem accessing or using google search, but rather getting to a results link for Amazon. 

As I noted in my op about Amazon, if it were a general or widespread problem then we'd have heard about it and something would have been done.  OTOH, I doubt that you have polled everyone trying to access IMDB.  When someone helping me on the Windows Secrets forum said no one else is having the problem with Amazon, within a short time someone else posted that they'd been having the same problem too.  That doesn't prove anything either way, but if no one posts about it, no one knows about the possibility or that someone else is experiencing what they are.  As I'm sure you know, site settings don't necessarily affect everyone the same way. As well, there's an elementary law of science: the absence of evidence is not itself evidence of absence.  

There are other possibilities on my end that have been tested, mainly centering around flushing dns, specifying IPV4 dns addresses (e.g., google), taking the router out of the cabling path from modem to computer (not wireless), and a few more, but none had any effect on the problem (with Amazon).  So that's where it stands, except I'm testing opendns now, though I'm not expecting a difference.
(Edited)
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Roger

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The problem has been apparnetly solved by running winsock reset, at least for the past 24 hours (hope it being a holiday weekend isn't the reason).  Why it only affected amazon and imdb, who knows.
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Vincent, Champion

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 Winsock is Windows sockets API or in plain language, it's Windows TCP/IP stack or the interface of it.

If resetting this solved your problem than you had some proxy settings on your computer causing the problem and the reset restored your TCP/IP stack to the default state.

If you don't know offhand what put the proxy settings in place to begin with (a security program or your ISP, etc), than you may have had some traces of old spyware which setup a proxy of some form (often for ad service data or browser tracking). Some websites (especially websites with a lot of advertising feeds of their own like IMDB) can conflict with spyware ad servers if the spyware is trying to display its ads over the website you are visiting.

The errors it cause are not often obvious, but proxy time outs would not be surprising.

That's just one of many possible scenarios.
(Edited)
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Roger

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And where would this show, if it didn't show in the Hosts file, which I reset anyway as one possible fix (unsuccesful), and the box for proxy in the Network connection hadn't been checked?

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