Having trouble getting credits added

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Hello! I submitted proof of work a little over two months ago. I have 52 credits of a show I'm working on listed, but there are 4 episodes from the first season missing and only about half of our third season shows up (I had it automatically updating, but it stopped on its own).

Previous threads here:

https://getsatisfaction.com/imdb/topics/submitting_proof_for_updates
https://getsatisfaction.com/imdb/topics/missing_random_episodes_of_tv_work

I've been attempting to get the 4 missing episodes from the first season updated for well over a year now. Looking for some insight.
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Wilson Peery

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Posted 6 years ago

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gromit82, Champion

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Wilson: I see the issue as described in your previous threads. This is still for the series "Grimm" (2011), right?  In order to simplify the issues for any staffers who may happen to read this thread, I recommend posting here:

1. Which episodes you are trying to get listed for, your job on each episode, and whether you were credited or uncredited for the episode.

2. The most recent submission number(s) in which you submitted those credits which have not been accepted yet.

It looks like you have already tried or at least been advised of all the standard advice for getting your credit accepted, so I'm not going to reiterate all that. But I think that listing here what you are requesting, and your submission numbers, could help expedite the process.

Good luck!
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Wilson Peery

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Yes, it is, thank you!

The Season 1 episodes that I have submitted proof for are:

140419-042953-9380002014-04-19 04:29:53{Island of Dreams (#1.15)}
140419-042921-5920002014-04-19 04:29:21{The Thing with Feathers (#1.16)}
140419-043003-2600002014-04-19 04:30:03{Love Sick (#1.17)}
140419-042943-7090002014-04-19 04:29:43{Cat and Mouse (#1.18)}
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Wilson Peery

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The Season 3 episodes I have not submitted proof for yet, but were automatically updating until a certain point (still unsure where it stopped, as someone on our show came up one day to me and said "hey, I got your credit on IMDB somehow!"):

140419-044743-220000 2014-04-19 04:47:43"Grimm" (2011)
140419-044238-828000 2014-04-19 04:42:38{The Wild Hunt (#3.12)}
140419-044322-199000 2014-04-19 04:43:22{Revelation (#3.13)}
140419-044418-642000 2014-04-19 04:44:18{Mommy Dearest (#3.14)}
140419-044525-305000 2014-04-19 04:45:25{Once We Were Gods (#3.15)}
140419-044931-188000 2014-04-19 04:49:31{The Show Must Go On (#3.16)}
140419-045017-561000 2014-04-19 04:50:17{Synchronicity (#3.17)}
140419-045100-520000 2014-04-19 04:51:00{The Law of Sacrifice (#3.18)}
140419-045212-788000 2014-04-19 04:52:12{Nobody Knows the Trubel I've Seen (#3.19)}
140419-045310-031000 2014-04-19 04:53:10{My Fair Wesen (#3.20)}
140419-045404-477000 2014-04-19 04:54:04{The Inheritance (#3.21)}
140419-044157-436000 2014-04-19 04:41:57{Blond Ambition (#3.22)}
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Wilson Peery

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Side note: I first started trying to add the missing S1 episodes in May of 2013, and I originally tried to add them in February of 2012. I can post those too if needed.
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Wilson Peery

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Do threads with new replies get looked at, or should I make a new thread with the added information?
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gromit82, Champion

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I am giving your thread a bump here in hopes that an IMDb staffer will be more likely to see it.
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Wilson Peery

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Thanks, I appreciate the kindness.
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Michelle, Official Rep

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Hi Wilson -

I reviewed your credit submissions and didn't see any errors that prevented them from processing, therefore, the fact that these episode credits haven't processed is likely because our data editors were unable to verify them.

If you have any evidence that verifies your participation on these episodes, please post the documents/screen grabs here for our staff to take a look.  Thanks!
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Michelle, Official Rep

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Hi Wilson,  if you have repeatedly submitted these episode credit updates, and they are not getting listed, unfortunately, you will need to provide post evidence here for as many of the episodes as you can.

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Wilson Peery

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Thanks for the reply. So when I submitted the proof through Contact #10868440, that won't count? I'm not interested in posting them publicly, so I'll keep trying the old fashioned way.

Is there any reason for the editors believing some episodes are okay to list, but these random episodes aren't? I mean, one of our prop guys got my credit on a random third season episode. Doesn't feel like there's any rhyme or reason to things.
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bluesmanSF, Champion

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To provide evidence, you should post here or add links to your "dropbox" folder, if you use it, or links to pic hosting sites you've uploaded images to (include the password if you entered one) and send them on the verification form http://www.imdb.com/helpdesk/data_verification .  Listing credits is usually all done via the online forms and not help desk messages, if that's what the contact ID you posted is (unless, of course, they've asked you for that).

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Wilson Peery

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I used the the verification form on 4/18, same link. Haven't received a reply on that yet. I included imgur links as well.
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Wilson Peery

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Since I provided evidence and it was ignored, what else should I submit? A paycheck? My W2? Send in a picture from my office every day? How far do I need to go?
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Michelle, Official Rep

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Hi Wilson -

I was able to locate your HelpDesk message and access the previously uploaded evidence for your "Grimm" credits, unfortunately, there is a HelPDesk backlog so your contact had not yet been reviewed. 

This is a confirmation that these episode credit updates have now been forwarded to our data editors and, if approved,
should appear online with the next available update of our servers. 
Cheers!

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