Help logging in

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  • Updated 9 months ago
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  • (Edited)
Hi! My name is Nelly Leo. I’m in charge of my sons page Austin Leo and forgot how to log in and update his information as well as add him on some current movies he was in. Please help. It’s been like over a year. REDACTED
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Nelly Leo

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Posted 9 months ago

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Jeorj Euler

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Hi, Nelly Leo. If you've not gotten past the login step yet, then please have a look at the Help article "IMDb login/registration issues" and consider guides therein. You have to make sure that you're logged into the IMDb user account that has been used to claim the IMDb name page about Austin Leo in order to update his contact details, representation details, featured images gallery or demo reel gallery. For submitting updates to a mini bio or submitting additions to a filmography, it will not matter through which IMDb user account you are signed-in; you can submit information.
(Edited)
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Steve, Official Rep

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Hi Nelly,
I've reviewed our records and it looks like your IMDbPro membership was under a slightly different email address than the one you provided (you may have just misspelled the address).

If you are not able to use the "Forgot password?" link to reset your password and log in, please reach out to us directly using the secure contact channel for further help.

Thanks in advance!

- Steve
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Jeorj Euler

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Nelly Leo, I presume that you've overcome the obstacle in your path by now. Please let us know if you require assistance with anything else.

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