Help! Trying to renew my subscription and my payment will not go through - I'm doing nothing wrong on my end...!

Hi Heidi,

Please do not post any private information on IMDb's Get Satisfaction site. All information posted on this site is publicly available.

Please log into your IMDb user account and contact the IMDb Help Desk using the Contact Form.
http://www.imdb.com/helpdesk/contact_form

Subject: Problem Renewing My Subscription
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Indicate that you are having problems with your payment not going through to renew your subscription. You can provide private information on this form.

The Contact Form is reserved for matters that involve private information. There is currently a waiting list of 329 open requests.You will probably not receive an email notification. You will need to periodically View your help desk communications:
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Hello Heidi,

Thanks for reaching out to us.

As Dan suggested above, please contact us directly here so that we can research your account and offer further assistance.

Thanks!