Help Unclaiming Page - Need to Edit IMDBPro account!

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  • Updated 1 year ago
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I have an IMDB account and recently paid for an IMDBPro account. I can't upload my headshot or video reel without claiming my page, but it says that my page has alraedy been claimed. I am on a desktop computer and can't find the Page Controls to unclaim my page. Please help!
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Jen

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Posted 1 year ago

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MAthePA

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Hi, Jen.

Please follow the official guidelines (link is clickable):
https://help.imdb.com/article/imdbpro/manage-your-imdb-page/claim-your-page/GXWAJBBV8EVPF3PE#pagecla...
specifically this part:

If you are certain you didn't create the membership claiming your page and you're unable to determine who did, please visit the Contact Us page while logged into your IMDbPro account and select step by step: 
  • IMDbPro member questions;
  • Claim your IMDb page (if you are logged out of your IMDbPro account, please select Other IMDbPro member issues);
  • E-mail";
then please describe your problem.

Hope this helps
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Taylor, Official Rep

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Hi Jen,

If you are still having further difficulty, please reach out directly to our Customer Service team on our IMDb Contact Us Form using the selection path: Log in/Sign up questions >Membership benefits & Pro tips
(Edited)