help with #190713-014223-024402

  • 2
  • Problem
  • Updated 1 month ago
  • Solved
This is the same image except one is of significantly better quality.

https://www.imdb.com/title/tt0115320/mediaviewer/rm989422848

https://www.imdb.com/title/tt0115320/mediaviewer/rm1301833472

I tried to remove the bad one but was rejected.

Photo of MikeTheWhistle

MikeTheWhistle

  • 545 Posts
  • 686 Reply Likes

Posted 1 month ago

  • 2
Photo of Will

Will, Official Rep

  • 3691 Posts
  • 4565 Reply Likes
Hi MikeTheWhistle,

That's because it was set as the primary on the episode, you would need to select the other image as the primary first, then once this is approved submit a delete on the lower quality image. I've done so now.

I hope this helps.

Thanks,
Will
(Edited)
Photo of MikeTheWhistle

MikeTheWhistle

  • 545 Posts
  • 686 Reply Likes
thanks. i missed that. never occurred to me. thx