Hi! Having a problem getting this Award updated. Can anyone help! Thank you. Contribution #190609-233623-108000

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Hi! I am having a similar problem now with an award for the European Cinematography Awards. I think I have done something wrong again but I am not sure what. I wonder if any one could advise. Thank you. This is a copy of my submission receipt Contribution Confirmation - Contribution Details European Cinematography Awards (ECA) Wins & Nominations - Add Award: May Award Category: Best Documentary Film Year: 2019 Rank: 1 Awconst: aw0040585 Titles: The Village on the Loch (2018) (Documentary Feature) Names: Strong, Caroline (III) (Director) Companies: Mousehole Films [gb] (Production Company)
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Caroline Strong

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  • A bit stuck.

Posted 1 year ago

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1 year ago
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MAthePA

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Hi, Caroline Strong.

I'm not the staff to reply in details on this, but it seems like we have a wider problem here for any submissions similar to yours. I wonder how you succeeded to recognize between those two events:
https://www.imdb.com/event/ev0004726/2019/1
https://www.imdb.com/event/ev0004737/2019/1

And I try to help you with a better formatting based on your initial post:
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#190609-233623-108000
Contribution Details
  • European Cinematography Awards (ECA)
    • Wins & Nominations - Add

      • Award: May Award
        Category: Best Documentary Film
        Year: 2019
        Rank: 1
        Awconst: aw0040585
        Titles: The Village on the Loch (2018) (Documentary Feature)
        Names: Strong, Caroline (III) (Director)
        Companies: Mousehole Films [gb] (Production Company)

(Edited)
1 year ago
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Michelle, Official Rep

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Hi Caroline -

First, I can see that your Award update was approved and is now displayed on the site: https://www.imdb.com/event/ev0004737/2019/1

Second, concerning the issue MAthePA referenced, there does appear to be two duplicate event listings on the site for "European Cinematography Awards".  I have filed a ticket for the applicable team to review and combine the duplicate event listings.
1 year ago
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Caroline Strong

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Hi Michele! Thank you so much! I just noticed there were two myself and sent another enquiry. Sorry, I didn't see your reply straightaway. I really appreciate you filing a ticket to remove the duplicate for me. Thanks again for your help. Caroline. :)

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