Hi I've asked to have credits removed a month ago but they haven't been?

I would most certainly raise further questions regarding said policy and insist that these credits be removed. Not only do I find such an outcome to be frustrating and uAlsonexpected but I find it to be unreasonable, as the profile in question is my own, to which I fund it and for that reason alone, I should be allowed to remove credits.

This statement is incorrect.

1) This is not your profile, in the sense of a profile at an agency, for which you can control what shows. It is IMDb's page about you. IMDb is a database of information, and they intend to list all credits that meet their criteria. If they allowed people to remove credits they would prefer to disown, the database would be so full of holes that it would become almost useless for the fans who created it and who have added most of the data.

I think that Sylvester Stallone would probably like to have The Party at Kitty and Stud's removed from his filmography. Also, I believe David Hasselhoff has expressed a wish that Revenge of the Cheerleaders was not listed in his filmography.

2) You do not fund your Name page. The site is free to users, both to view and to submit data to it. If you subscribe to IMDb Pro, the payment there is for access to Contact Data and Company Details, various professional sections, to see the basic data in a different format, and to start a Resume account that allows you to post photos to the Name page and to add a separate Resume page on which you do control what shows.

I would have no option but to remove my profile if unable to to resolve this issue.

If you are talking about the Name page, you are not able to do this. If you mean your Pro Account, then any photos you added (and the Resume page, if created) will disappear from the name page, but none of the rest of the data will be affected.

Hi David

Thank you for responding as I wasn't sure I would be receiving any response at all.   I strongly disagree however with your assessment. 
First, I was unable to set up an IMDb account without setting up a Pro account for which I paid, further to that, the page created was based solely on my funding and creating it, not a fan, not an Agency, not IMDb and not any other party.  The same applies to the  credits.
Second,  IMDb did not check said criteria because after investigating the issue myself, I have come to realize that the credits in question are in fact incorrect, I have since discovered that they apply to another listing with the same name,  which is not located on your database.  IMDb should remove said incorrect data unless they have evidence to the contrary, which would be unlikely because no such evidence was requested of me, I would not be listed in the films end credits , there is  no footage of me in said films and no invoices issued to me.
Third, I am finding your database to be more and more futile because albeit you say you wish to prevent holes, it seems IMDb  don't adhere to their own policies and I had already pointed out a particular hole, that which being that an IMDb user had been permitted to list themselves as a Director with footage that had, lasted a minute, had been taken with a mobile phone, was home footage of said persons family, not funded, not for sale and not listed anywhere else other  than 'youtube'.  I had only investigated this myself, after my own well being had been put at risk during an audition with said person, who I determined to be of unsound mind and most certainly not equipped to be a Director. I was content to attend said audition on the basis of said person's IMDb profile.   I realized that the user had most likely been listed on IMDb as a supporting artist in high profile films initially and on that basis IMDb had simply following this, allowed said user to add whatever they felt like to their profile, so to speak.
Fourth, I am not Stallone or Hasselhoff, these  comparisons are capricious.  Unless you can tell me for certain this particular request was in fact given to your database.  I am reasonably certain that, if Stallone's publicist  were to request removal of data,  whether correct or not from your database, then IMDb would oblige and bend over without question.   I'm also most certain that  Hasselhoff (a celebrity, something which I am not),  express certain wishes for the purpose of  bringing attention  to themselves.    You yourself said he only expressed it.  You cannot speak for them in any case.  I am a working Actor and I use said profile for work purposes,  I would therefor cancel my profile rather than be extorted for an annual fee for a  service that is nothing but extremely poor.  The name page will not be linked to me or my photo's so go ahead an keep it if you like.

This will actually save me a lot of money, so thank you very much!

First, I was unable to set up an IMDb account without setting up a Pro account for which I paid, further to that, the page created was based solely on my funding and creating it, not a fan, not an Agency, not IMDb and not any other party.  The same applies to the  credits.

That was by choice, not necessity. The most common way to get a Name page (not an account) created is to add a credit to a Title listed on the site (including adding it while adding the Title). If the Name page does not exist, only will be created. No payment necessary.

IMDb's primary purpose was originally (and still is) to record on screen credits for all eligible Films, TV Shows, Videos and Video Games. It is set up as a Title based system, which means a credit can only be entered if the title exists. However, if the Name page doesn't exist it will be set up. If a person wishes to have a Name page prior to receiving any credits, IMDb permits them to create the page by creating a Resume subscription (which is included in the Pro Account). There are, I might add, a number of long-time contributors who were (and some still are) against permitting this option.

Your decision to pay for your page was only necessitated by your desire to have a page prior to being eligible for a free one.

Second,  IMDb did not check said criteria because after investigating the issue myself, I have come to realize that the credits in question are in fact incorrect, I have since discovered that they apply to another listing with the same name,  which is not located on your database.  IMDb should remove said incorrect data unless they have evidence to the contrary, which would be unlikely because no such evidence was requested of me, I would not be listed in the films end credits , there is  no footage of me in said films and no invoices issued to me.

Really? but you stated in an earlier post :

This is my own profile to which I added the credits in question, albeit my Management and I have determined that these particular credits imply that, I work as a Supporting Artist and at a glance this could overshadow existing professional Actor credits, which could prove detrimental to my work applications as an Actor.

So you expect IMDb to believe that you, personally, actually posted credits that belong to another actor of the same name? And then even when you felt they would overshadow your later credits, you did not realize that you never worked on these projects? Only when you discovered that the only reason they can be removed is if you did not do the work did you 'investigate the issue' yourself and discover that you did not actually do this work.

I find this sequence of events to be most unlikely. I think IMDb will be as incredulous as I am.

Third, I am finding your database to be more and more futile because albeit you say you wish to prevent holes, it seems IMDb  don't adhere to their own policies and I had already pointed out a particular hole, that which being that an IMDb user had been permitted to list themselves as a Director with footage that had, lasted a minute, had been taken with a mobile phone, was home footage of said persons family, not funded, not for sale and not listed anywhere else other  than 'youtube'.

This is not a 'hole', although it is possible that this particular item should be removed. IMDb's main criterion is 'available to the public' and they have decided that youtube publication fulfills that. Some of us feel they have become too lax in their other criteria, but if it is found that the video does not fulfill them, it will be removed.

Fourth, I am not Stallone or Hasselhoff, these  comparisons are capricious.  Unless you can tell me for certain this particular request was in fact given to your database.  I am reasonably certain that, if Stallone's publicist  were to request removal of data,  whether correct or not from your database, then IMDb would oblige and bend over without question.

I am not staff, but I am certain that IMDb would never remove a valid credit, even if asked by a star. And I do know of others who wanted to remove credits that they did not want listed. This included a fairly new actress who was worried about a credit that listed her as 'whore', and a man who had performed in a porn or semi-porn film and now claimed he was having problems getting jobs because he was now a teacher and the listing kept turning up when his name was googled. Both of these credits are still in the database.

You seem to be of the opinion that IMDb was created by and is subservient to the profession. This is far from the truth. It was begun in Bristol, Wales by a small group of fans who wanted to have a database of film credits. Many volunteers submitted data (originally using an email interface) until the database became so big and so well-known that they were having trouble paying for the bandwidth. At this point Amazon bought the company and started hosing the database on their servers, but they agreed to leave the decisions on the data strictly to the IMDb personnel. As far as I know they have kept that agreement.

Around this time the business discovered the database, and loved the depth of data. Many of them tried (and still try) to have IMDb change to be an industry voice, but this has not happened. IMDb did create the Pro version of the display pages and added certain features that the industry wanted, such as more Company data and Contact data, but it is still primarily a site created and largely maintained by fans for fans. The industry does use it for professional purposes, but this is not its raison d'etre,

I am a working Actor and I use said profile for work purposes,  I would therefor cancel my profile rather than be extorted for an annual fee for a  service that is nothing but extremely poor.  The name page will not be linked to me or my photo's so go ahead an keep it if you like.

Interesting that you felt it was important enough to pay to be on it rather than wait for a credit to create your Name page. You are upset with it because you cannot edit it like you would a profile on an Agency page, but as I noted, it has never been intended as a 'profile' in that sense.

If you cancel your Pro account, the pictures you uploaded (and the Resume page, if you created one - you never said what page it was, so I cant check it) will disappear from the Name page, but all the credits will remain, and new ones will be added as they are found. 

You say the Name page will not be linked to you, but as far as anyone checking it is concerned, the only change will be your pictures are not there. If you do not feel it is worth the price to keep the photos there, then you probably should cancel Pro, but I think you will still be associated with the page by people viewing it.

Note that if you do cancel Pro, it will not take effect immediately. The account will stay active until the end of the paid period, but will not renew,

If you plan to delete your basic account as well, I recommend you first cancel Pro to be sure that the system does not rebill you. There has been the occasional error where the deletion of the basic account appears not to have triggered the cancellation of the Pro billing. IMDb will correct this, but it would mean a little extra work for you.

First, I was unable to set up an IMDb account without setting up a Pro account for which I paid, further to that, the page created was based solely on my funding and creating it, not a fan, not an Agency, not IMDb and not any other party.  The same applies to the  credits.

That was by choice, not necessity. The most common way to get a Name page (not an account) created is to add a credit to a Title listed on the site (including adding it while adding the Title). If the Name page does not exist, only will be created. No payment necessary.  I DID NOT REALIZE IMDB CREATED GHOST PAGES, I ASSUMED ANY  INFORMATION INPUTTED WOULD BE WITHHELD UNTIL A NAME PAGE WAS CREATED AS A FORM OF CONSENT AND THAT ANYTHING PRIOR TO THAT WAS A TESTER AND NONETHELESS OPTIONAL.

IMDb's primary purpose was originally (and still is) to record on screen credits for all eligible Films, TV Shows, Videos and Video Games.  It is set up as a Title based system, which means a credit can only be entered if the title exists. However, if the Name page doesn't exist it will be set up. If a person wishes to have a Name page prior to receiving any credits, IMDb permits them to create the page by creating a Resume subscription (which is included in the Pro Account). There are, I might add, a number of long-time contributors who were (and some still are) against permitting this option. THIS SOUNDS LIKE AN INVASION OF ANY/EVERYONE'S PRIVACY AND RIGHTS, WHEREBY IF ANY PARTY  LISTS YOU ON THE DATABASE, YOU ARE LISTED WITHOUT PRIOR CONSENT AND WITHOUT THE CORRECT VETTING?   I ALSO COULD NOT FIND ANY DISCLAIMERS OR TERMS WHEREBY, THEY STATED THEY WOULD REFUSE TO REMOVE CREDITS 

Your decision to pay for your page was only necessitated by your desire to have a page prior to being eligible for a free one.  I DID NOT DESIRE IT,  IT SEEMED LIKE A GOOD IDEA AT THE TIME AS MY OTHER COLLEAGUES HAD BEEN USING IT,  I CAN'T EVEN REMEMBER IF I WAS ELIGIBLE FOR A FREE ONE, THE ONLY DIFFERENCE I THOUGHT WAS THAT BY CREATING A PAGE YOU COULD THEN CLAIM  CREDITS IF YOU CHOSE TO AND THAT IF YOU DIDN'T CREATE A PAGE THOSE CREDITS WOULD NEVER BE LISTED IN ANY CASE EVEN IF INPUTTED BY OTHER PARTIES UNTIL YOU THEN AGREED.

Second,  IMDb did not check said criteria because after investigating the issue myself, I have come to realize that the credits in question are in fact incorrect, I have since discovered that they apply to another listing with the same name,  which is not located on your database.  IMDb should remove said incorrect data unless they have evidence to the contrary, which would be unlikely because no such evidence was requested of me, I would not be listed in the films end credits , there is  no footage of me in said films and no invoices issued to me.

Really? but you stated in an earlier post :

This is my own profile to which I added the credits in question, albeit my Management and I have determined that these particular credits imply that, I work as a Supporting Artist and at a glance this could overshadow existing professional Actor credits, which could prove detrimental to my work applications as an Actor.

So you expect IMDb to believe that you  YES I EXPECT THEM TO BELIEVE IT, THEY HAVE NO EVIDENCE TO THE CONTRARY AND AN OPINION IS ONLY THAT.  AT FIRST I DID NOT GIVE ANY REASON FOR THE REMOVAL OF SAID CREDITS BECAUSE I DID NOT DEEM IT NECESSARY.  IF I WANTED CREDITS REMOVED, THAT SHOULD BE MY FREE CHOICE, AND I SHOULD NOT HAVE TO PROVIDE A REASON. , personally, actually posted credits that belong to another actor of the same name?  I DID NOT SAY ANOTHER ACTOR OF THE SAME NAME, I SAID ANOTHER FILM TITLE, IS IT NOT COMMON FOR DUPLICATE FILM TITLES TO OCCUR? And then even when you felt they would overshadow your later credits, you did not realize that you never worked on these projects? Only when you discovered that the only reason they can be removed is if you did not do the work did you 'investigate the issue' yourself and discover that you did not actually do this work.   I  SAID THAT I ONLY JUST INVESTIGATED IT AND REALIZED IT, DID IMDB DO ANY INVESTIGATING THAT WOULD PROVE OTHERWISE?  I DON'T CARE HOW CREDIBLE YOU FIND ME, IF YOU HAVE AN ISSUE WITH MY CREDIBILITY, YOU CAN REMOVE ME FROM THE DATABASE.  ALSO, I HAVE A NAME ON IMDB THAT WAS INCORRECTLY INPUTTED BY ANOTHER USER WHICH IMDB HAVE FAILED TO REMOVE.

I find this sequence of events to be most unlikely. I think IMDb will be as incredulous as I am.  I WAS TO BELIEVE BEFORE I WENT TO AN AUDITION THAT THE PERSON AUDITIONING ME WAS A PROFESSIONAL, DIRECTOR BUT INSTEAD WAS MET WITH  A  SLIGHTLY AGGRESSIVE STRANGER,   DIVULGING TO ME HIS LIFE EVENTS,  WHILE ALSO SHOWING ME CLIPS OF HIS FAMILY,  FILMED ON HIS MOBILE PHONE,  THIS WAS THANKS TO IMDB'S NEGLIGENCE AND LACK OF CREDIBILITY 

Third, I am finding your database to be more and more futile because albeit you say you wish to prevent holes, it seems IMDb  don't adhere to their own policies and I had already pointed out a particular hole, that which being that an IMDb user had been permitted to list themselves as a Director with footage that had, lasted a minute, had been taken with a mobile phone, was home footage of said persons family, not funded, not for sale and not listed anywhere else other  than 'youtube'.

This is not a 'hole', although it is possible that this particular item should be removed. IMDb's main criterion is 'available to the public' and they have decided that youtube publication fulfills that. Some of us feel they have become too lax in their other criteria, but if it is found that the video does not fulfill them, it will be removed.  YOUTUBE DOES NOT FULFILL CRITERIA.  ON THAT BASIS YOU WOULD BE  SAYING THAT  ANYTHING PUBLIC QUALIFIES  AND  I HAVE LOOKED AT THE CRITERIA AS A FILMMAKER AND MY FILMS DID NOT QUALIFY.  IF YOUTUBE FULFILLS CRITERIA THEN THE DATABASE IS CERTAINLY FILLED WITH HOLES.  MY POINT IN ANY CASE WAS THAT THEY DID NOT DO ANY VETTING BECAUSE HAD THEY HAD SEEN THE VIDEO, THEY WOULD HAVE DEEMED IT UNACCEPTABLE.  IMDB PRESENTS ITSELF AS A PROFESSIONAL PLATFORM NOT A PUBLIC DATABASE

Fourth, I am not Stallone or Hasselhoff, these  comparisons are capricious.  Unless you can tell me for certain this particular request was in fact given to your database.  I am reasonably certain that, if Stallone's publicist  were to request removal of data,  whether correct or not from your database, then IMDb would oblige and bend over without question.

I am not staff, EXACTLY! YOU ARE NOT STAFF BECAUSE IMDB FAIL TO PROVIDE APPROPRIATE ASSISTANCE, but I am certain that IMDb would never remove a valid credit, even if asked by a star. And I do know of others who wanted to remove credits that they did not want listed. This included a fairly new actress who was worried about a credit that listed her as 'whore', and a man who had performed in a porn or semi-porn film and now claimed he was having problems getting jobs because he was now a teacher and the listing kept turning up when his name was googled. Both of these credits are still in the database.THIS DOES NOT MEAN IMDB WERE CORRECT BUT IT DOES MEAN THERE MAY BE MANY  PEOPLE WHO WOULD AGREE WITH MY STANDING AND WHAT I HAVE TO SAY

You seem to be of the opinion that IMDb was created by and is subservient to the profession. This is far from the truth. It was begun in Bristol, Wales by a small group of fans who wanted to have a database of film credits. Many volunteers submitted data (originally using an email interface) until the database became so big and so well-known that they were having trouble paying for the bandwidth. At this point Amazon bought the company and started hosing the database on their servers, but they agreed to leave the decisions on the data strictly to the IMDb personnel. As far as I know they have kept that agreement. ALTHOUGH IT WAS CREATED BY THE FANS IT NO LONGER BELONGS TO THE FANS SO THAT  ENTIRE STATEMENT IS COMPLETELY IRRELEVANT.  ' AS FAR AS YOU KNOW'; IS YOUR RESPONSE  BECAUSE YOU AREN'T APPROPRIATELY TRAINED STAFF, WITH NO DISRESPECT TO YOU BUT RATHER A REFLECTION ON IMDB

Around this time the business discovered the database, and loved the depth of data. Many of them tried (and still try) to have IMDb change to be an industry voice, but this has not happened. IMDb did create the Pro version of the display pages and added certain features that the industry wanted, such as more Company data and Contact data, but it is still primarily a site created and largely maintained by fans for fans. The industry does use it for professional purposes, but this is not its raison d'etre,  THIS DOES NOT SEEM TO BE A FAN BASED SITE, BY ALL MEANS PLEASE POINT OUT TO ME SOMETHING TO SUGGEST THIS, IF YOU CAN, BUT WHAT I DO SEE ARE CASTINGS, CASTING AGENCIES AND NOTHING TO MENTION ANYTHING REGARDING FANS

I am a working Actor and I use said profile for work purposes,  I would therefor cancel my profile rather than be extorted for an annual fee for a  service that is nothing but extremely poor.  The name page will not be linked to me or my photo's so go ahead an keep it if you like.

Interesting that you felt it was important enough to pay to be on it rather than wait for a credit to create your Name page. DID I SAY THAT?  You are upset with it because you cannot edit it like you would a profile on an Agency page, but as I noted, it has never been intended as a 'profile' in that sense. PLEASE DON'T PUT WORDS IN MY MOUTH AND DON'T IMPLY THAT  I AM  UPSET BECAUSE I CAN'T HAVE IT MY WAY, SO TO SPEAK.  I  I WAS NOT JUMPING AT THE OPPORTUNITY TO HAVE A PROFILE WITH PICTURES AND A RESUME, THAT IN IT'S OWN IS EXTREMELY OVERPRICED. I AM  TRYING TO REASON WITH YOU AND IF THE OUTCOME IS UNSATISFACTORY, I WILL TERMINATE MY ACCOUNT.   I AM NOT THROWING MY TOYS OUT OF MY PRAM, I HAVE A VALID POINT AND  AS FAR AS THE PRIVACY POLICY AND T&C OF IMDB ARE CONCERNED, I DID NOT  AND STILL HAVE NOT SEE ANYTHING TO STATE THAT THE REMOVAL OF DATA WAS NOT PERMITTED.  YOU ARE WELCOME TO POINT THIS OUT.  THERE ARE SO MANY AVENUES AVAILABLE ON IMDB THAT TRYING TO DETERMINE THE PURPOSE OF THE WEBSITE IS NOT MADE CLEAR.

If you cancel your Pro account, the pictures you uploaded (and the Resume page, if you created one - you never said what page it was, so I cant check it) will disappear from the Name page, but all the credits will remain, and new ones will be added as they are found.  SO IMDB SIMPLY INPUT NEW CREDITS AS THEY ARE FOUND,  MOST CERTAINLY COULD NOT BE INCORRECT DATA THEN COULD IT? 

You say the Name page will not be linked to you, but as far as anyone checking it is concerned, the only change will be your pictures are not there. If you do not feel it is worth the price to keep the photos there, then you probably should cancel Pro, but I think you will still be associated with the page by people viewing it.  I'M NOT A CELEBRITY, PEOPLE WILL BE ACCESSING MY ACCOUNT THROUGH THE LINKS I PROVIDE, WHEN THIS CEASES TO EXIST AND IS REPLACED BY ALTERNATIVE WEBSITES, THE IMDB PROFILE WITH MY NAME WILL BE PUSHED DOWN ON GOOGLE SEARCH. 

Note that if you do cancel Pro, it will not take effect immediately. The account will stay active until the end of the paid period, but will not renew,

If you plan to delete your basic account as well, I recommend you first cancel Pro to be sure that the system does not rebill you. There has been the occasional error where the deletion of the basic account appears not to have triggered the cancellation of the Pro billing. IMDb will correct this, but it would mean a little extra work for you. REBILL ME?I'M  NOT ON DIRECT DEBIT, SO I  WOULD HOPE THAT THIS ONLY APPLIES AS SUCH BECAUSE THAT WOULD BE OUTRIGHT CRIMINAL.  THANK YOU FOR YOUR CONCERN I WILL DELETE THE APPROPRIATE ACCOUNT