How do I claim my client's page? He does not know who created it.

Thank you. Here is the link: https://pro-labs.imdb.com/name/nm0435218?ref_=sc_nm_nm_1

Thank you Tom. Will the staff be replying to this thread?

Hi Joy Leigh,

I am a long time user of IMDb, not an IMDb staff member. I may be able to help beyond the good information that Tom has already provided and until an IMDb staff member posts on this thread.

I noticed upon reviewing the IMDb Pro page for Terry Kiser that you are his manager. I also noticed that there are three talent agencies associated with Mr. Kiser. 

Only one account for IMDb Pro can claim the IMDb page for a person. It's possible that someone has already claimed Mr. Kiser's page. If that is the case, you will need the assistance of an IMDb staff member.

Conversely an IMDb Pro account can only claim one IMDb page. If you intend to claim the IMDb page for each of your clients you will need a separate IMDb Pro account for each client.

How do I claim my IMDb page?

IMDbPro members can claim their IMDb page, which connects their IMDb page with their membership. In order to upload images, demo reels, select your Known For, and set your Featured Images, you will need to claim your page.

To claim the page, make sure you are logged into your IMDbPro membership, then click on the small icon next to your name in the upper right corner of the page:

Or go directly to the claim page and click "Claim your page". ...

For additional information, please see the rest of this help page.

Hi Joy,

I've reviewed Terry's page and can confirm that it is currently claimed by an IMDbPro membership which is not currently active.

If you need further assistance reactivating the existing membership, or if you'd like to reclaim the page with a new membership, please log into your IMDb.com account and contact our support staff privately via this form.

Thanks!

Also, thank you to Dan and Tom for your guidance!