How do I delete my account

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  • Updated 2 weeks ago
  • Answered
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ger

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Posted 2 months ago

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Vincent Fournols

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What account are you referring to: IMDb, IMDbPro or GetSatisfaction here?
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Johanna Dold

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IMDb. Just signed nup but no thanks
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Lctucker

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Imdb
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Vincent Fournols

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?? Are you "ger" ?
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Vincent Fournols

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Anyway, on an IMDb page (web browser, cannot tell for apps), click on your ID, then "Account settings" then "Delete Account".
(Edited)
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ger

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I think I have deleted my account but can’t login to confirm I didn’t get an email to confirm I had successfully deleted the accout
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ger

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How can I confirm accout is deleted
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Vincent Fournols

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Well, if you can't login with the same credentials anymore, does not that mean that your account was deleted indeed?
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ger

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Yeah hope so , debit of 9.41€ taken from my current account, guessing that’s the first months fee? I didn’t consciously authorize payment but figure that s one months fee?
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Vincent Fournols

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So you are talking about an IMDbPro account?

In that case, the usual response from IMDb is to contact them through https://help.imdb.com/contact/, > IMDbPro member questions > Other IMDbPro member issues > Other issues

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ger

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No don’t think it’s a pro account
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Vincent Fournols

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So how do you make a connection between a 9,41 EUR debit from your current account and IMDb?
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Col Needham, Official Rep

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IMDb does not offer any services which bill at 9.41€ (with or without tax).  What does your credit card statement say about the source of the charge?  Or please explain why you believe this is an IMDb charge? 

Our only paid service is IMDbPro which is $19.99/month or $149.99 (plus any applicable taxes) -> https://help.imdb.com/article/imdbpro/your-account/how-much-does-imdbpro-cost/G2Z9BDHS23B4GCKU
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ger

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I don’t have an amazon prime account, so assumed this was related to the setting up of the IMDb account, have sent a query to my bank awaiting a response
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Vincent Fournols

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Please start by answering this question first:
"What does your credit card statement say about the source of the charge?  Or please explain why you believe this is an IMDb charge?"

There is no reason whatsoever for costs related to "setting up of the IMDb account", an IMDb account is free.
You only pay a monthly or annual fee if you voluntarily subscribe to IMDbPro

(Edited)
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ger

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Cool thanks Awaiting response from my bank , account just says amazon prime no other details
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Vincent Fournols

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Amazon Prime is a service of Amazon, IMDb is a subsidiary of Amazon, but that is all they have in common.
Does this mean you wanted to delete your Amazon Prime account in the first place?
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Celeste Franklin

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I want to delete all I am being charged a fee for
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Vincent Fournols

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Celeste,

Please start a new topic, and specify that you are talking about IMDbPro. Any Amazon related matter is out of the scope of this forum.

Maybe you will also find useful information in the website Help for IMDbPro members.
(Edited)
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Kimberly Renee' Williams

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I have signed up for IMDb using my Amazon account., but I am not am Amazon Prime member. Is it still okay for me to watch videos on IMDb? If not, I need to delete my account on IMDb.
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Alayne Meeks

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I'm confused. This account that I was charged from says IMDB Amazon, but Amazon will not tell me if they used this defunct cc to update my prime? They've sent me to IMDB who never gets back to me, but I'm out money and I don't know what for.
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Ed Jones (XLIX)

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Alayne please start a new post.

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Ed Jones (XLIX)

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Alayne please start a new post. https://getsatisfaction.com/imdb/topics/new


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Alayne Meeks

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Why was IMDB able to use a defunct credit card? How do I get my money back and delete my accounts with this company?
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Ed Jones (XLIX)

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Alayne please start a new post. https://getsatisfaction.com/imdb/topics/new
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Alayne Meeks

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are you not reading my posts? Is there any way to stop IMDB from taking my money without approval?
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Vincent Fournols

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Alayne Meeks,

Are you not reading Ed's posts? This topic is tagged as answered, so IMDb staff is quite unlikely to visit it and tackle your issue.

If you want to draw IMDb attention, start a new forum topic.
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Jeffrey Walker

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I want to uninstall IMDb from my Windows 10 PC
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Vincent Fournols

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1. your request is not related to the current topic, and you should have started a new one.
2. in Windows 10, open the Windows menu, just type "uninstall", click on the proposed option, select IMDb and follow the instructions.