I added my character to a movie in post production. It is no longer visible. How do I restore?

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  • Updated 3 years ago
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I received confirmation that my character was added then a week later it was gone. Any suggestions on how to restore?
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Rob H

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Posted 3 years ago

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Rebecca

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Hi there,

Please could you confirm the title you are referring to and the name you were credited with? We will then look into this to see why the credit was removed.
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Rob H

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The movie is "Our Souls at Night" staring Robert Redford and Jane Fonda.

My first name is Robert. My last name starts with an H. I am the ninth person registered with the same real name. The character is "Non-Surgical Doctor". I see one person has a credit for the same part, that may be where the confusion is. There were a total of 9 people who were dressed as non-surgical doctors with lab coats, etc. I have a picture that I can send you if that helps.

Thanks,

Rob
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Michelle, Official Rep

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Hi Rob -

I was able to see that there is only one credit listed on the "Our Souls at Night" title page for "Non-Surgical Doctor" here.  If you already submitted your cast credit for this film, please provide the submission reference number here including any screen grabs to evidence to help verify your credit and our staff can take a look.