I can not update account. E-mail is incorrect.

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
I can not update my account because my e-mail is incorrect and I can't receive the verification e-mail. I have tried to update my e-mail, but have been unsuccessful.
Photo of Ana Lefebvre Veiga

Ana Lefebvre Veiga

  • 2 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Steve

Steve, Official Rep

  • 1145 Posts
  • 789 Reply Likes
Hi Ana,

It looks like you sent in a message to our helpdesk that we replied to just recently. You should now be able to update your email address as long as you can log into the account.

Please reply directly to the email you received if you are still having trouble.

- Steve
Photo of Ana Lefebvre Veiga

Ana Lefebvre Veiga

  • 2 Posts
  • 0 Reply Likes
It works! Thanks!!!