I can’t change/fix anything on my profile

  • 2
  • Problem
  • Updated 5 months ago
  • Solved
I recently discovered that I had a profile on IMDB and I want to update it with information and a picture but I can’t. I’ve downloaded imdbpro and still ... nothing!
Photo of Jocelyn Lluesma

Jocelyn Lluesma

  • 1 Post
  • 0 Reply Likes
  • annoyed

Posted 5 months ago

  • 2
Photo of MAthePA

MAthePA

  • 2017 Posts
  • 3426 Reply Likes
Hi, Jocelyn Lluesma.

If this is your profile:
https://www.imdb.com/name/nm10645439
there are six photos at this moment.

If you have submitted more photos, maybe they will appear some time later. 

A good start for adding information: 
https://help.imdb.com/article/contribution/names-biographical-data/how-to-add-yourself-to-imdb/GNGW7FWJAPKHTVE8
(Edited)
Photo of Steve Crook

Steve Crook, Champion

  • 1377 Posts
  • 1737 Reply Likes
Hello Jocelyn,
Have you tried hitting the ‘Edit page’ button towards the bottom of each page on the web site? What happens when you hit it?

Steve
Photo of Taylor

Taylor, Official Rep

  • 300 Posts
  • 294 Reply Likes
Hi Jocelyn,

I see that you've successfully claimed your IMDbPro Name Page and have uploaded the 6 photos mentioned by MAthePA.

If you are stillhaving further difficulty, please reach out directly to us on our IMDb ContactUs Form using the selection path: Log in/Sign up questions > Membershipbenefits & Pro tips