I can’t see showtimes more than 6 days out for ticket ordering

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old thread

I can’t see more than 6 days out. I’m trying to prepurchasw tickets for Deadpool and it’s stuck on today’s date. I’ve tried deleting the app and reinstalling, I’ve cleared the caches, I’ve even logged into a diff account. Still stuck on that date.
Photo of Donnie Evans

Donnie Evans

  • 2 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Trevor

Trevor, Employee

  • 1566 Posts
  • 318 Reply Likes
Hi Donnie,

IMDb Showtimes are limited to 6 days in the future. I apologize for any inconvenience this may cause.

-Trevor
Photo of Donnie Evans

Donnie Evans

  • 2 Posts
  • 0 Reply Likes
This only recently happened. I ordered infinity war tickets a month in advance. When Deadpool 2 was first announced, and the tab where it says “buy tickets now” it keeps saying “showtimes not available”. This only started happening after I tried to change the order date for Deadpool 2 from May 17th to the 18th, then it started auto taking forcing me to a 6 day advance only. Now not allowing me to make any pre orders for opening night tickets on big movies like SOLO or Deadpool 2, or in the future, Infinity War part 2 as I would like to purchase prime seats the day tickets are released to be purchased. I understand I can just use fandango or ATOM or literally any other movie website, besides you guys apparently. It’s just unfortunate because IMDB used to be my favorite until this “glitch” or whatever it is, that you are claiming is normal.
(Edited)
Photo of Steve

Steve, Official Rep

  • 1355 Posts
  • 1040 Reply Likes
Hi Donnie,

My apologies, I have reached out to the team in charge of Showtimes to investigate further. I will update you with more information once it is available, thanks in advance for your patience!


- Steve
(Edited)
Photo of Lina

Lina, Official Rep

  • 189 Posts
  • 218 Reply Likes
Hi. Quick update to say this has all been fixed now.
Please make sure you use the most recent app - and let us know if you still experience any issues.

This conversation is no longer open for comments or replies.