I have used the contact form a few times the past 2 weeks and didn't receive a single response, can i ask why that is?

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  • Updated 4 weeks ago
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  • (Edited)
i was asked to use this page: https://help.imdb.com/contact
and contact support,

I emailed 5 times the past 15 days but was never answered, once submitted states takes 24 hours to respond, sent 5 but never got an answer. not single one.

could an Imdb Official Rep or Employee here please explain what are people supposed to do if no answer or email response from imdb is granted?

please explain

Thanks
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MC

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  • very confused

Posted 1 month ago

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Will, Official Rep

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Hi MC,

 

You have breached our submissionguidelines listed on the Subscriber agreement listed here:

 

https://pro.imdb.com/subagreement?ref_=helpms_helpftr_subagr#submissions

 

Please take note of the section:

 

You represent and warrant that (a) you own or otherwise control all of the rights to the Submissions that you post; (b) that the content is accurate; (c) that use of the Submissions yousupply does not violate this Agreement and will not cause injury to any person or entity; (d) you will comply with any Submission guidelines that are posted on the Site from time to time; (e) and that you will indemnify IMDb or its affiliates for all claims resulting from Submissions you supply.”

 

As a result, IMDb will be unable to provide further assistance.
(Edited)

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