I purchased the one year membership by accident and I want to cancel it

  • 3
  • Problem
  • Updated 6 months ago
  • Solved
How can I cancel it and I tried contacting customer service and they didn’t respond and the card I use as the billing it’s a gift card and it has 0 dollars I don’t want no problems please help
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brayan

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  • sad

Posted 6 months ago

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GMJ, Champion

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brayan,

Please go to the page link below for more information.

IMDb Help Center:
How do I cancel my IMDbPro membership?

Note: you cannot manage your IMDbPro account from the IMDbPro app at this time.
You'll need to use the desktop version of IMDb. 

I'm assuming that you contacted IMDb through their Contact Us form.

https://help.imdb.com/contact

Please write back if you have any more questions.
(Edited)
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brayan

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I already try to cancel from IMDb help center it says the membership is canceled but I will be able to use it until December 30,2020
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Taylor, Official Rep

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Hi brayan,

I've reached out to you directly via email, to help assist you with your cancellation request.