I can't seem to access and upload new information on my Tommie Earl Jenkins imdbpro account. says name is claimed. Can you help?

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 I can't seem to access and upload new information on my Tommie Earl Jenkins imdbpro account. says name is claimed. Can you help?
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Tommie Earl Jenkins

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Posted 5 years ago

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bluesmanSF, Champion

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Assuming you mean your IMDb Name Page, and not your actual user account, what type of data are you trying to "access" or "upload?"  Can you be more specific?

A User Account, whether Pro or not, is for you to log in and use features, including the "edit" function on Name Pages.  If you've claimed the page, you can upload photos and a resume.  But, adding credits, bio, etc., can be done with either Pro or a regular user account, can be done by going to your name page and clicking "edit page" and filling in the pertinent info and then submitting to staff to be considered for inclusion.

If you're truly having problems accessing information via your IMDb Pro User Account, you should probably contact staff directly as mentioned on the main page:

Note: this is a public forum: anything posted here will be visible to everyone.

For billing/payment issues, visit http://www.imdb.com/bill
For issues regarding accounts or questions involving non-public information, please log into your IMDb.com account and contact our support staff privately via this form.
If you're doing something else, please describe what it is.

Reading your post again, though still unsure what you're asking, are you saying your Name Page has been claimed by someone else?  If so, see the Help area page for When I try to claim my name page, I am told that it has already been claimed. Why?
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