I got sent a message from the IMDB Help Desk asking me to do something that I've already done, what is going on?

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I got sent a message from the IMDB Help Desk saying I needed to provide links in the Miscellaneous Links section for pages I'm trying to make when I had already provided acceptable links in that section when I sent the request to make the pages before I received this message, what is going on?


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dragonicswordhunter

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Posted 6 years ago

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gromit82, Champion

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Please post your last full data submission here on this message board. You can copy it out of the receipt you would have received from IMDb by e-mail immediately after sending it in. Some of the regulars on the board may review it and, if they can, they may provide suggestions as to how to improve the submission to get it included in the database. (Also, please include the submission reference number -- it's an 18-digit number that will look something like 140123-123456-789000.)
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dragonicswordhunter

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Contact #10844527
http://www.imdb.com/updates/update?load=140412-004613-626000
http://www.imdb.com/updates/update?load=140411-192958-774000
http://www.imdb.com/updates/update?load=140411-202621-032000
http://www.imdb.com/updates/update?load=140411-183933-283000
http://www.imdb.com/updates/update?load=140411-190943-903000
http://www.imdb.com/updates/update?load=140411-201705-271000
http://www.imdb.com/updates/update?load=140411-172742-764000
http://www.imdb.com/updates/update?load=140411-184118-267000
http://www.imdb.com/updates/update?load=140411-195057-354000
http://www.imdb.com/updates/update?load=140412-003440-857000
http://www.imdb.com/updates/update?load=140411-173341-792000
http://www.imdb.com/updates/update?load=140411-210308-941000
http://www.imdb.com/updates/update?load=140411-175734-690000
http://www.imdb.com/updates/update?load=140411-173528-724000
http://www.imdb.com/updates/update?load=140411-200232-755000
http://www.imdb.com/updates/update?load=140411-173855-431000
http://www.imdb.com/updates/update?load=140411-174922-653000


Hello.

To help us verify that this title is in active production with an established production company, cast, crew and release date, please re-submit (using the link above), adding one or more working direct link(s) to a third party site in the "miscellaneous links" section of the new title form.
For example, something from the trades (Variety, Hollywood Reporter, Deadline, Screendaily etc.), not Facebook or other social media sites.

Please also see our submission guide for eligibility rules:
http://www.imdb.com/updates/guide/title_inproduction

Many thanks,
IMDb New Title Verification Team.


this is what they sent me. I already had the Miscellaneous Links on them before I recieved this message, so I went into each and every one and made sure that it had the Links still there and it did as well as all the information I sent them, and it did, so I resent it. so all these have been resent by me and everything else. I hope this is what you wanted.

sorry about that I posted it as a separate comment on here thinking you would still see it and be able to do something with it. I'll try posting it here and see if it gets to you faster and to see if you can actually do something with it.
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dragonicswordhunter

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sooooooo... its been a couple days and no one has come to help... anyone know why?
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dragonicswordhunter

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and now it's been almost an entire week with no help other than Gromits original Post... anyone know why I am not being helped when I was told I would be?
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gromit82, Champion

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Dragonics: I don't have anything more to add because only you and the IMDb staff can view the update by its number. The links in your earlier post don't work for other users like myself.
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dragonicswordhunter

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I wasn't saying that you needed to come back and add anything else. I was just wondering why none of the other IMDB staff has come to help with this one yet. I now realize that the links don't work for anyone else but me... but they do have the numbers that you asked for in those links (the 18 digit one), is it not possible to copy and paste the number so you can figure out whats in there, it seems like that would be possible.
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LuvsToResearch, Champion

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Dragonicswordhunter, just a note to clarify that Gromit82 is not a member of IMDb staff. Gromit is an experienced contributor with excellent solutions to issues. He, however, cannot see anything that is posted solely to your account, such as your updates.
(Edited)
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dragonicswordhunter

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if you read, I say that I recognize that he can't see the links that I provided and that I also say that I provided the 18 digit number he asked for and can use those 18 digit numbers to be able to see them. I wasn't insinuating whatever you think I was.
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Henry C., Employee

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If you received a request to provide more evidence of eligibility of a title, it means that the evidence you provided in the original submission is insufficient to add the title; if you received a request to resubmit a title with evidence of eligibility 
and the title wasn't added even after you complied with the request, it means that our editors thought that the either the title is not eligible to be added or the evidence you provided doesn't support the claim that the film exists or is eligible.

In simpler words: if the titles have not been added, it means that the data you have provided is not enough for us to add them.

A cursory glance at the titles you have attempted to submit shows that these are may be at best, projects that are rumored to exist or that are in very early stages of development, where there's possibly a script or a treatment, not films that have already been shot or that are about to be filmed. Assuming that the former is true, these would have to be added as in-development projects (which can't be done via IMDb.com). You submitted these as films in production, which is not the case yet.

My recommendation would be to wait and try again when these are actually announced, with a director and/or cast and a filming date set in the near future, or with at least more firm data/names attached to them.


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dragonicswordhunter

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I didn't see it as "provide more evidence" the way they worded it made it seem like "you didn't post anything in the miscellaneous Links section, even though you did already have them in there" in other words it made it seem like they didn't notice that I had put links in the miscellaneous link section like they had asked even though I already did, and they were sending it to me to tell me to do that and may have not noticed that I already did.
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bluesmanSF, Champion

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Please note that you're now replying to an employee of the site. You just got an official answer based on the actual submission. That wasn't a random guess. Regardless of how the contact sounded, he's just explained to you the actual problem. In many, many cases, their replies are worded in a general way and used for different but similar situations. This is to avoid re-typing a million times.
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dragonicswordhunter

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not to mention, I've seen a few posts on IMDB that are official pages, that provide less evidence and everything else than I do, that don't have official release dates or scripts or anything and are only films that have simply been talked about possibly happening, but haven't been confirmed or worked on as happening, and no effort has been made towards them.
http://www.imdb.com/title/tt1790810/?ref_=hm_rec_tt
http://www.imdb.com/title/tt0451279/?ref_=nv_sr_1
http://www.imdb.com/title/tt0436803/?ref_=fn_al_tt_1
the links above just name a few. I find it funny how something that has only ever been talked about and has no work done on it and is just an idea in someones head (like the above) has a page when something that has a script and is being worked on and has been said by the studio to have been worked on and has a lot more proof and information about it than the other pages do seems to not be counted at all.


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dragonicswordhunter

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@bluesman
people have the employee tag that aren't actually employees... I know I've seen it happen and have seen people publicly on a post say that it happened that way. so how do I know he is an actual employee and not just someone marked as one who isn't? and how do you know that it wasn't meant what I said when it was sent, because that is totally possible as well.
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bluesmanSF, Champion

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No they don't. No you haven't. Henry C. Is on the official roster of staff that also participate here on this board (which includes IMDb creator Col Needham-who would know who he's hired and who hasn't. https://getsatisfaction.com/imdb/deta...

Good luck.
(Edited)
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dragonicswordhunter

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I know what I've seen and what people have said... I'm telling the truth here. you aren't me you don't know what my eyes have seen and read, you have no idea. for all you know I could be telling the truth, which I am, but you can't just automatically assume I'm lying when stuff like that can and has happened. I've heard a saying that goes something to the effect of "Assuming makes an Ass out of you and me"
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bluesmanSF, Champion

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Users cannot attach proper IMDb logos. If someone has created an avatar that looks like the logo but is not a proper badge, you should report it. It's never happened here so no, you've never seen it. Yes, I'm sure you've heard that saying a lot. I am not assuming you're lying. I assumed, though, you were successfully duped.

This board is monitored regularly by real staff. A post by someone pretending to be staff would quickly be deleted and any improper answer would be corrected by other users or staff.
(Edited)
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dragonicswordhunter

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I never said it was on the IMDB board, I used the term generally, meaning that I had seen it all over getsatsifaction and not on the IMDB board. and it wasn't someone who was pretending to be staff, it was someone who wasn't staff that had been given the employee tag on there profile, they admitted it on a public post to a bunch of people.