I'm Getting an Error Screen on IMDB App from editing Certain Submissions lately

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I tried editing this submission: https://www.imdb.com/title/tt4591680/trivia?tab=tr&item=tr4017860

To make it into using linkings and fixing the grammar like this: Recently, ‘Peyton List’ (qv) (Emma) and ‘Karan Brar’ (qv) (Ravi) posted on Instagram reuniting with ‘Debby Ryan’ (qv) from _"Jessie" (2011) (qv) so fans think that she might guest star on their Spin Off.

Unfortunately this error screen came up while trying to do so. Is the IMDB App having problems lately?:

"
Report this
We had a problem processing that request. Go to the homepage »
500
ERROR I'll be back!
The Terminator, The Term
"

CuriousUserX90

284 Posts
135 Reply Likes

Posted 2 years ago

2 years ago

Peter, Champion

8083 Posts
10429 Reply Likes

You should use the new link format: https://help.imdb.com/article/contrib...

(Edited)

1 person likes this

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2018-06-23T20:43:13+00:00

Peter, Champion

8083 Posts
10429 Reply Likes

Okay, I just tried it in the iPhone app and got the error message too.

2018-06-24T07:25:38+00:00

Col Needham, Official Rep

6866 Posts
4909 Reply Likes

Please can you explain the problem in more detail, ideally including screen-grabs to illustrate the problem?

(Edited)

2018-06-24T07:37:33+00:00

Col Needham, Official Rep

6866 Posts
4909 Reply Likes

FWIW ...

2018-06-24T10:32:31+00:00

Peter, Champion

8083 Posts
10429 Reply Likes

When I click a trivia item in the app, I see an edit option. I added a few words to an item I had added previously; when I clicked Submit I got the error:

2018-06-24T10:37:18+00:00

CuriousUserX90

284 Posts
135 Reply Likes

That's what I've been talking about, even I've faced that problem lately on the IMDB App.

2 years ago

Will, Official Rep

4018 Posts
5223 Reply Likes

Thanks for reporting, I've cut a ticket to the relevant team to investigate.

Regards,
Will

2 people like this

2018-06-26T10:48:14+00:00

CuriousUserX90

284 Posts
135 Reply Likes

An update came to the IMDB App today, but it did not fix that error, as I still am getting this screen when trying to edit a trivia item:

“
Report this
We had a problem processing that request. Go to the homepage »
500
ERROR Hello, IT. Have you tried turning it off and on again?
Roy, The IT Crowd
“

(Edited)

2018-07-01T10:27:14+00:00

CuriousUserX90

284 Posts
135 Reply Likes

The thing is which I recently noticed, it seems to be only particular trivia items that get edited which can involve the Error Screen to pop up while doing so on the IMDB Mobile App.

2 years ago

CuriousUserX90

284 Posts
135 Reply Likes

This reply was created from a merged topic originally titled The Update to fix the Error on the Mobile App is still being Waited upon.

I've continued facing that Error Screen that has a tendency to show up when trying to edit certain Trivia Submissions on the IMDB App, and hardly anyone else seems to notice that, not even has there been any update in the past few weeks to fix this error.