image view window

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  • Question
  • Updated 2 years ago
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Archived and Closed

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When viewing photos in as single slides, the close button on the top right doesn't work; I have to click on the thumbnail view option on the top middle to return to the site.
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Laiath

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Posted 2 years ago

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Steve, Official Rep

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Hi Laiath,

I tried to reproduce the issue you mentioned, but was not able to - the close button was functioning correctly. We have also not received any other reports of this issue, so it is likely that this is an issue with your web browser, or even your device. I would suggest the following:

- Ensure you have downloaded the latest update for your web browser and device
- Clear your browser history (cache/cookies)
- Try using a different web browser, or device if possible
 
If you are still having trouble, please write us back with these details:

- the browser and device version you are using
- the URL where you noticed this error
- the steps you are taking before you reached this error


Best of luck!

- Steve
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Laiath

  • 162 Posts
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Will do, thanks!

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