My name is Tayla Schaffner and the actress "Jane Santos" has somehow/ taken over my imdb name and profile. I don't know how this has happened but I have an imdb account and name and she now has all of my credits and my face and pictures have been wiped. Please can you explain this mess up to me. She may have added "When it Rains" to her credits and it auto filled to her account as my movie "When it rains" made 2 years later. I am extremely infuriated as she now says she is the cast and it's not her, it is me. Please fix this. I need my IMDB to work but as of now she has taken over and it says "Jane Santos AKA Tayla Schaffner"
- 5 Posts
- 0 Reply Likes
- FRUSTRATED
Posted 3 years ago
- 178 Posts
- 49 Reply Likes
Hi there,
It looks like there has been a bad name merge. I have cut a ticket for the appropriate data manager who will fix this issue for you.
We will let you know when it has been done!
It looks like there has been a bad name merge. I have cut a ticket for the appropriate data manager who will fix this issue for you.
We will let you know when it has been done!
- 5 Posts
- 0 Reply Likes
- 178 Posts
- 49 Reply Likes
Hi Tayla,
I have created you a new name page and moved all the associated data over. Please see:
http://www.imdb.com/name/nm8976345/?ref_=pro_nm_visitcons
Please allow a few days for your resume information to appear again.
Apologies again for the error. Thanks!
I have created you a new name page and moved all the associated data over. Please see:
http://www.imdb.com/name/nm8976345/?ref_=pro_nm_visitcons
Please allow a few days for your resume information to appear again.
Apologies again for the error. Thanks!
- 1455 Posts
- 707 Reply Likes
Question:
Why do those credits still have the "(as Tayla Schaffner)" attribute?
That attribute now appears to be redundant, since that name
is exactly the same as the primary name on the page.
Why do those credits still have the "(as Tayla Schaffner)" attribute?
That attribute now appears to be redundant, since that name
is exactly the same as the primary name on the page.
- 178 Posts
- 49 Reply Likes
Hi,
Good spot. These were automatically created during the bad name merge. I missed them during the clean up.
I have removed these now. Please allow up to 48 hours for the changes to appear live on the site.
Good spot. These were automatically created during the bad name merge. I missed them during the clean up.
I have removed these now. Please allow up to 48 hours for the changes to appear live on the site.
- 5 Posts
- 0 Reply Likes
Rebecca I go into imdp pro on my laptop and click my profile and this "Jane Santos" still appears. No change has been made. A lot depends on my IMDb and I am becoming increasingly frustrated at this. Please can this be taken seriously and fix right now.
- 5 Posts
- 0 Reply Likes
As you can see in the top right corner it says my name but the profile of Jane Santos still appears. Please fix this.
- 5 Posts
- 0 Reply Likes
Rebecca thank you for doing this. Does my name page now have all my prior credits, Reel, details, photos etc?
- 1455 Posts
- 707 Reply Likes
Rebecca wrote:
"Please allow a few days for your resume information to appear again."
So I'm guessing that the photos and other information currently missing
might also take up to "a few days" to be restored.
(But I don't really know how this stuff works.)
"Please allow a few days for your resume information to appear again."
So I'm guessing that the photos and other information currently missing
might also take up to "a few days" to be restored.
(But I don't really know how this stuff works.)
(Edited)
- 178 Posts
- 49 Reply Likes
Hi there,
As mentioned before it takes a few days for the changes to go through on the system. I have checked and the changes have now successfully gone through.
As mentioned before it takes a few days for the changes to go through on the system. I have checked and the changes have now successfully gone through.
Related Categories
-
Data Issues & Policy Discussions
- 29875 Conversations
- 4492 Followers





Nobody
The name-const identifier of the page was nm7764396, but that URL
(www.imdb.com/name/nm7764396/) now redirects to the Jane Santos
page URL with name-const nm1150834 (www.imdb.com/name/nm1150834/).
Clicking "Show all" on the filmography there, we find the 8 transferred credits
now listed for Jane Santos "as Tayla Schaffner".
IMDb staff will need to investigate.