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1.1 Welcome to Get Satisfaction, Inc. ("we" "us" "our" or "Get Satisfaction").

1.2 Your use of any of Get Satisfaction's Web sites, services, application programming interfaces ("APIs") or software (collectively, the "Get Satisfaction Service") is subject to these terms of service (the "Terms of Service") in effect at the time of your use. Get Satisfaction reserves the right to update and change these Terms of Service from time to time without notice or acceptance by you, so please check this page frequently for updates and changes. However, changes made to these Terms of Service will not apply to you to the extent that (i) the changes concern matters which are the subject of an actual dispute between you and Get Satisfaction as of the date the changes take effect and (ii) Get Satisfaction has actual notice of the dispute as of the date the changes take effect.

1.3 Your use of the Get Satisfaction Service is also subject to the Get Satisfaction Privacy Policy in effect at the time of your use, which is incorporated herein as though set forth in full. You can review the most current version of the Get Satisfaction Privacy Policy.

1.4 Your use of the Get Satisfaction Service is also subject to the Get Satisfaction Community Guidelines in effect at the time of your use, which are incorporated herein as though set forth in full. You can review the most current version of the Get Satisfaction Community Guidelines.

1.5 Your use of the Get Satisfaction APIs is also subject to the Get Satisfaction API Terms of Service in effect at the time of such use your use, which are incorporated herein as though set forth in full. You can review the most current version of the Get Satisfaction API Terms of Service.

1.6 Your use of the Get Satisfaction Service may also be subject to additional terms, conditions, policies and/or agreements applicable to a specific Web site, service, API, software, service level or version. In the event of any conflict between these Terms of Service and such additional terms, conditions, policies and/or agreements, the additional terms, conditions, policies and/or agreements will control. For the avoidance of doubt, if there are terms and conditions in these Terms of Service regarding subjects on which the additional terms, conditions, policies and/or agreements are silent, such silence will not constitute a conflict and the terms and conditions in these Terms of Service will control.

1.7 By signifying your acceptance of these Terms of Service or making any use of the Get Satisfaction Service, you signify your irrevocable acceptance of these Terms of Service in effect at the time of your use. If you are an individual acting as a representative of a corporation or other legal entity which wishes to use the Get Satisfaction Service, then you represent and agree that you have the authority to accept these Terms of Service on behalf of such corporation or other legal entity and that all provisions of these Terms of Service will bind that corporation or other legal entity as if it were named in these Terms of Service in place of you.

4.1 Get Satisfaction has the right, but not the obligation, to remove or block Content from the Get Satisfaction Service that it determines in its sole discretion to be in violation of these Terms of Service, to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable, that violates any party's intellectual property or that is detrimental to the quality or intended spirit of the Get Satisfaction Service. Get Satisfaction also has the right, but not the obligation, to limit or revoke the use privileges of the account of anyone who posts such Content or engages in such behavior.

4.2 Get Satisfaction will use common sense and business sense regarding Content or behavior allowed on or through the Get Satisfaction Service. Examples of unacceptable Content or behavior include:

4.2.1 Abuse, harassment, threats, flaming or intimidation of any person or organization.

4.2.2 Engaging in or contributing to any illegal activity or activity that violates others' rights.

4.2.3 Use of derogatory, discriminatory or excessively graphic language.

4.2.4 Providing information that is false, misleading or inaccurate.

4.2.5 Hacking or modifying the Get Satisfaction Service or another Web site to falsely imply an association with Get Satisfaction.

4.2.6 Implying or pretending to be affiliated with a company or organization with which you are not affiliated, or misrepresenting the extent of your affiliation or role with an affiliated company or organization.

4.2.7 Transmitting worms, viruses or harmful software.

4.2.8 Sending unwanted messages to other users (aka "spam").

If you’re not sure whether you’re a troll, read up on it here.

If Get Satisfaction isn’t for you, there’s always the door. We’ll miss you, but we’d hate for you to stick around if you’re unhappy.

Thank you for considering these rules, which are, themselves, carefully considered. As with any community, it’s up to each of us to create and participate in open conversations that can bring us together — and sometimes tear us apart. Our hope is that by sharing our passions we will grow more passionate, more wily, maybe even a little crazy, but we always pledge to be engaged and open to other voices.