IMDB IPhone update erased all my rating and watchlist data

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After the IMDB all got updated it requested to sign in again. It rejected my password so was forced to reset it. Was able to acces after resetting the password, but all my personal information (ratings, watch list) was lost. The recent history is there though.

Emi DarthEmi

2 Posts
0 Reply Likes

Posted 5 years ago

5 years ago

jodie benyon

1 Post
1 Reply Like

Mine did this too, I clicked 'forgot password' and it just made me a whole new account

1 person likes this

2015-10-19T17:46:14+00:00

Marilou Peters

3 Posts
0 Reply Likes

I can't get anything from Facebook or my yahoo site! I have multiple sclerosis with memory losses. I am being punished by Facebook!!! I can't help my forgetfulness! Please help me! I want to hear my music and converse with my good friends on Facebook! Help me please! I've been in the hospital 3 times in less than 2 months!

2015-10-19T17:54:08+00:00

Marilou Peters

3 Posts
0 Reply Likes

I had to "create" a new yahoo account and "create"
a new facebook account!

2015-10-19T17:59:38+00:00

Marilou Peters

3 Posts
0 Reply Likes

I have over 67 people answering my questions, but when I click on it, I? can't see them!!! My home is in Pa. My FB friend from In. sent me some healing music and the communications are so staticky...I can't hear it!

2015-10-20T15:01:44+00:00

BigDudeUK

3 Posts
0 Reply Likes

Me too. Try and login using IMDb & I'm taken to AMAZON page stating enable cookies to continue shopping!! WTH ! I can login using Facebook & Amazon but not IMDb since the last iOS update. And I'm fed up asking for help and being passed from pillar to post I've asked for my "3 accounts" to be amalgamated into one with one watchlist but get fobbed off with try this then oh, try that then. And NEVER do you get an email address its always via this dinosaur method of communication. Fix my accounts please, including my login direct to IMDb. My username is always the same.

5 years ago

Yann

458 Posts
187 Reply Likes

Emi,
Did you see any error messages when you were unable to sign in originally?
You may have unintentionally created a second account.

Click on the link below to see if you are in your original account. If it shows that you have been an IMDb member for a shorter time that you expect, it is likely you are in a second account.
http://www.imdb.com/profile

This related thread may be helpful:
https://getsatisfaction.com/imdb/topics/lost-watchlist

5 years ago

Emi DarthEmi

2 Posts
0 Reply Likes

Hi Yann. Thanks for your reply. So in fact seems a new account was created when I asked to reset my password; now how can I enter my previous account if they share the same ID (darthemi)? I tried using @googlemail instead of @gmail as mentioned in the thread with no luck. Regards

5 years ago

Yann

458 Posts
187 Reply Likes

Emi,
I've filed a ticket with Customer Service, who should be able to assist. Sorry for the inconvenience.

2015-10-21T01:01:01+00:00

Fred Brooker

5 Posts
0 Reply Likes

Can you please do the same for me? My response is the same as Emi DarthEmi ...

5 years ago

Addison McElveen

3 Posts
0 Reply Likes

This reply was created from a merged topic originally titled I Updated to App version 6.2 & most of my ratings disappeared..

I updated the app and when i signed back in hundreds of my ratings and watchlist films and shows were gone. What do I do?

5 years ago

Fred Brooker

5 Posts
0 Reply Likes

This reply was created from a merged topic originally titled I have lost all my data after signing in to the app after getting the latest upda....

Lost all data

5 years ago

Ty Rice

2 Posts
0 Reply Likes

This reply was created from a merged topic originally titled Lost everything... Whole account reset ( -_-) seriously?!.

5 years ago

Simru Delen

1 Post
0 Reply Likes

I have not forgotten my password but my lists are gone too, some of my ratings are still there but my lists are gone..how can i get them back??

5 years ago

Valeria Gonzalez Castillo

1 Post
0 Reply Likes

I HAVE THE SAME PROBLEM, what can i do?, how can i get them back!?

5 years ago

Nate Taylor

1 Post
0 Reply Likes

I've got the same exact problem. checked to see if I made a duplicate account, didn't work. would like to have 100 ratings and lists back.

5 years ago

mrc13

1 Post
0 Reply Likes

I just updated my IMDB app today and have experienced this same issue. All of my watch list has disappeared and 99% of my ratings. Please help

5 years ago

Craig Preston

2 Posts
0 Reply Likes

Me too. Please can somebody help me? :(
Is there any way i can find a list of passwords associated with the same email address? i think i may have a number of accounts - either through amazon / facebook / imdb.

2015-11-07T21:24:01+00:00

Fred Brooker

5 Posts
0 Reply Likes

Any update and a solution? Many have the same problem ... this is very frustrating.

5 years ago

Fred Brooker

5 Posts
0 Reply Likes

There are now amny of us with the same problem. Is there any solution out there ... very frustrating.

5 years ago

Col Needham, Official Rep

6866 Posts
4909 Reply Likes

There are quite a few issues now combined in this thread.

For people who have accidentally created a new empty account, please see http://www.imdb.com/help/show_leaf?wrongaccount

For people unable to remember the email address with which they registered, please see http://www.imdb.com/help/show_leaf?nicknamelogin

For people able to login on the website but not on a mobile app, please change your password via https://secure.imdb.com/register-imdb/changepasswd

We have also made some changes to the login forms to fix various issues so simply trying again may work at this stage.

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IMDB IPhone update erased all my rating and watchlist data

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IMDb App: iPhone & iPad