IMDb won't accept either of my email addressespecially as valid.

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Just need either of Mt email address accepted. They are both good.
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Shelly McDonald

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  • frustrated

Posted 4 years ago

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Col Needham, Official Rep

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You already have an IMDb account using the address you registered with Get Satisfaction.  You should be choosing the option to login via Google within the IMDb app since that is how you created the account with IMDb. 

Also note that you need a version of the IMDb app at version 6.0 or higher to login at all these days as we made some changes to the login process last year.  Please check that you have the latest version installed.

If you are still having problems, please let us know which phone/device you are using, which version of Android it is running and which version of the IMDb app is installed, thanks.
 
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Carol Schlanger

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Hello.  I started my IMDb account years ago and did not create the account with Google that I know of  Will try to install app on cell phone.  Please help I am old and technically challanged. 
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Carol Schlanger

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I can't join IMDb pro, because you say my e mail is incorrect.  It is totally correct and credit card is good.  Almost all info on regular IMDb has disappeared.  Please help me. Season is starting. 

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