IMDB Android app force closes on Nexus 7 and other devices.

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  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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I'm curious if the developers of the Android app are aware of the massive problems the app has with some devices. On my Nexus 7, the app force closes every time during certain actions. For example, if I search for something from the front "page" of the app, and click on one of the instant results that show up as you type, the app works fine. If the search result I'm looking for does not show in the instant results, I click the "enter" key equivalent on the keyboard. The next page shows all the results, but if I tap on any of them, the app force closes. As stated, tapping a result from the instant results works fine, but the screen showing all results crashes the app.

For another example, if I scroll to the bottom of the front page of the app, and tap "Popular TV" the TV page comes up. At the bottom of that page is another menu. If I tap "US TV Tonight", the app force closes.

I have uninstalled the app, reinstalled, cleared data, cleared the cache, etc. I have also tried this on a number of different ROM's (including stock) and the app has the crash problems across all of them.

I also have an Evo 3D, which the app works fine on, although it presents the more compact phone UI on that device. Not sure if the tablet UI is causing the problem, or some other type of hardware issue.

Looking at the reviews in the Google Play store, it appears that numerous other users with Nexus 7's have also reported this. I personally have sent more crash reports from the app force closing than I can count. This issue has been going on for quite some time, but never seems to be fixed. I love the app, I love the look of the tablet UI, but it's a complete crapshoot if it works when I want to look something up. Help!!
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coreybacklund

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  • frustrated

Posted 6 years ago

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Michelle, Official Rep

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Hi coreybacklund -

Thank you for reporting these issues, we have forwarded your comments to our staff who will take a look as soon as they can.
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Michelle, Official Rep

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Our tech staff is having a hard time replicating this issue, can you provide some additional details, specifically:

1) What IMDb version and Android OS version are you using (ie 4.2.2)?

2) Can you remember any other specific things that tend to cause it to close?
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coreybacklund

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Sorry, I forgot to update this. The last update from the 23rd of July appears to have finally fixed it.
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David Dowsett

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Me to nexus 7, Android 4.3, IMDB 3.4.1.1.

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