Impossible to submit my contribution

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I've been trying to submit my movie, as a producer, and I go around and around in circles, never having the button "submit". I have the "re-check" and the "save for later" buttons. But at some point, I am send on a page where I should click on "continue" and then arrive on a page "Add a new title". I'm going crazy!!!!!!!!!! Plus, I'm French, so it is very uneasy to understand everything.
My reference : 181130-172911-647200.
Could you please explain step by step what I need to do now?
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Marianne Roudier

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  • angry!

Posted 10 months ago

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Steve Crook, Champion

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Hello Marianne,
You don’t normally need to “Save for later” unless you want to go away and do something else at any point, then come back to the submission later.

Yes, there are a lot of pages but just plough through them all, filling in as many details as you can. Make sure that you deal with any questions that the forms hilight.

But then you should eventually get to the page where you are asked to submit it.

Steve
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Marianne Roudier

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Hello,
yes I need to "save for later" because it is impossible de re-check as many times as needed to arrive to the point I can effectively "submit". And it even doen't work all the times.
Marianne
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Vincent Fournols

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Marianne,

The submit button will show only if all edited sections are green.
Had you still some yellow or pink sections?

(And there is nothing wrong being French on this forum ;)
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Marianne Roudier

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Vincent,
Yes I have. And when I try to make them green, at some point, the "re-check" button doesn't work and I arrive on a page to add a new title. Round and round and round. Still today.
Maybe there's nothing wrong being French, but as everything is in English, it is not easy to understand everything and to be sure I do the right thing.
Thanks anyway.
Marianne
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Vincent Fournols

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In such case, I rely on https://deepl.com, far better than https://translate.google.com
(et en plus c'est une intelligence artificielle française ;o)
(Edited)
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Marianne Roudier

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Please can somebody explain what I need to do?!!!
Still the same reference. I have this message :
"Your updates aren't quite ready to submit to our data-editors. There are some things you need to verify below (look out for the updates that don't have a green background yet). Make the necessary corrections and click the 'Re-check these updates' button."
I make the necessary corrections but when I click the re-check button, I arrive on a "adding a new title" page. I don't understand, nothing work!
Please!
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ACT_1

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I've been trying to submit my movie, as a producer
by Marianne Roudier
Joined on December 2, 2018
- - -

What is the movie you've been trying to submit ? ?


You ? ?

Marianne Roudier
https://www.imdb.com/name/nm10271502/

Fais pas ci, fais pas ça  (2007-2017)
https://www.imdb.com/title/tt1101174/
https://www.imdb.com/title/tt1101174/reference
Marianne Roudier   ... production assistant (3 episodes, 2017) 
.

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gromit82, Champion

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Marianne: If you can post here screen captures showing your submission, from the top of the screen to the bottom, the contributors here should be able to review it and determine what information is missing and needs to be added so you can complete the submission.
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Jeorj Euler

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Right. Why didn't I think of that?
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Vincent Fournols

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Also, it seems this occasional bug has been around for some weeks. You may search this forum on Getsatisfaction for other occurrences and how they turned out.
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Meredith, Employee

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Hi Marianne, 

I have reviewed your current submission and can see the latest warning is that since you have started the submission form, a title with the same name was added. I can see that you have ticked the box to convert your submission into an update for the live title rather than add a second title. If this is correct, you can select re-check the updates. On the following page there is one section highlighted in red as an explanation is required. This explanation can be as simple as 'adding information' but the more detail included in the explanation the easier it will be for our data editors to verify. You can then re-check the updates again and all the boxes should turn green and you will see the option to submit to our data editors. 

If the original tickbox to conver the submission into an update for the live title is incorrect, please un-tick that option and select the option for 'continue with the new title creation' and re-check the updates. Here there are no sections highlighted in red, however the first section that is in yellow requires additional information. Please check the box that states 'provide explanation' and re-check the updates, this will then add a free-text box where you can submit an explanation. Once you have added the explanation you can re-check the updates and again the boxes should turn green and you will see the option to submit to our data editors. 

Thanks
Meredith
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Marianne Roudier

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Thanks everyone!
I have succeed today! The button "re-ckeck" was working (not sending me to "add a new title" page). I thought that Milleanous link wasn't mandatory, but it was. As soon as I have provided a link different from trailer, the "submit" button has appeared.
Such a relief!
Thanks again for your time and answers!
Marianne

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