Impossible to submit my contribution

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  • Updated 10 months ago
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I've been trying to submit my movie, as a producer, and I go around and around in circles, never having the button "submit". I have the "re-check" and the "save for later" buttons. But at some point, I am send on a page where I should click on "continue" and then arrive on a page "Add a new title". I'm going crazy!!!!!!!!!! Plus, I'm French, so it is very uneasy to understand everything.
My reference : 181130-172911-647200.
Could you please explain step by step what I need to do now?
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Marianne Roudier

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  • angry!

Posted 10 months ago

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Vincent Fournols

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Marianne,

The submit button will show only if all edited sections are green.
Had you still some yellow or pink sections?

(And there is nothing wrong being French on this forum ;)
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Marianne Roudier

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Vincent,
Yes I have. And when I try to make them green, at some point, the "re-check" button doesn't work and I arrive on a page to add a new title. Round and round and round. Still today.
Maybe there's nothing wrong being French, but as everything is in English, it is not easy to understand everything and to be sure I do the right thing.
Thanks anyway.
Marianne
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Vincent Fournols

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In such case, I rely on https://deepl.com, far better than https://translate.google.com
(et en plus c'est une intelligence artificielle française ;o)
(Edited)
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gromit82, Champion

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Marianne: If you can post here screen captures showing your submission, from the top of the screen to the bottom, the contributors here should be able to review it and determine what information is missing and needs to be added so you can complete the submission.
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Jeorj Euler

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Right. Why didn't I think of that?
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Meredith, Employee

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Hi Marianne, 

I have reviewed your current submission and can see the latest warning is that since you have started the submission form, a title with the same name was added. I can see that you have ticked the box to convert your submission into an update for the live title rather than add a second title. If this is correct, you can select re-check the updates. On the following page there is one section highlighted in red as an explanation is required. This explanation can be as simple as 'adding information' but the more detail included in the explanation the easier it will be for our data editors to verify. You can then re-check the updates again and all the boxes should turn green and you will see the option to submit to our data editors. 

If the original tickbox to conver the submission into an update for the live title is incorrect, please un-tick that option and select the option for 'continue with the new title creation' and re-check the updates. Here there are no sections highlighted in red, however the first section that is in yellow requires additional information. Please check the box that states 'provide explanation' and re-check the updates, this will then add a free-text box where you can submit an explanation. Once you have added the explanation you can re-check the updates and again the boxes should turn green and you will see the option to submit to our data editors. 

Thanks
Meredith

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