Incorrect Personal Ratings Totals

  • 2
  • Problem
  • Updated 2 months ago
  • In Progress

3 Weeks ago I posted this message on "Get Satisfaction":

With the latest changes to the IMDb ratings page, I now have what I consider a serious problem. On the "My Ratings" and "My Profile" page, the total number of titles I've rated is listed at 7,320. However due to titles being removed from the database, the total is actually 7,275. The only way to really know how many titles I've voted for is to go to the "My Ratings" page, export the file, open the file in Excel, drag to the bottom of the spreadsheet, and look at the final row number. Then I know how many I've actually seen. This is incredibly frustrating.

As a software engineer/web developer, I know there is a way to remove orphaned records from the deleted titles table so that your pages will reflect correct number of titles I've voted on. Could you PLEASE do this?

Thank you,

David (Simba63)

It was immediately merged into the debacle of the loss of ratings filters post and forgotten.  It is still a problem 3 weeks later. Please have the courtesy to at least respond:

- If this only affects the few, then say so!

- If your too swamped to correct the issue, then say so!

- If it's technically to hard to fix, then say so!

At this point inaccurate ratings totals are useless too me. IMDb is becoming a dumpster fire. I have already migrated my ratings to letterboxd. Sad after 18+ years of faithfully (and for free) supporting your site I am being kicked to the curb.

David (Simba63)

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Simba63

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Posted 2 years ago

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Steve, Official Rep

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Hi David,

We are looking into this to confirm the difference in ratings totals, thanks in advance for your patience.


- Steve
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Simba63

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Thank you for looking into this.

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Steve, Official Rep

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Could you try to use the search link below and let us know how many titles you see?

http://www.imdb.com/search/title?my_ratings=restrict


Thanks in advance,

Steve
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Simba63

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At the current moment, this link yields a third total: 6,958

The profile and ratings page is 7,011

The actual total from the excel ratings export is 6,966

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Steve, Official Rep

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Thanks for trying that, we are continuing our investigation.
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mysteryfan

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This reply was created from a merged topic originally titled Issue with count of items in exporting 'Your Ratings' list.

When I go to the 'Your Ratings' page, it shows 3831 titles have been rated.

But when I export the list in excel, it is showing 3829 items.

Why is there a discrepancy in both?
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Steve, Official Rep

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An update on this, we are looking into the root cause and a solution to this issue.

Thanks for your patience!