iOS App has several issues...

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
  • (Edited)
This has been going on for several weeks now... I’ve got app version 8.3.1 and iOS version 11.2.1.

I am unable to see my watchlist. I can see my ratings, but that is it.


I also can no longer add movies to my watchlist either.


It says it can’t find me, while at the same time listing my name and my ratings. Also, if I go to my profile, it says “Sign Out” instead of “Sign In”.

Any idea what’s going on here!
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Jon Bryant

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  • Frustrated

Posted 9 months ago

  • 1
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Jess, Employee

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Hi Jon, thanks for letting us know. Can you try signing out and then signing in again?  
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Jon Bryant

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Let me give it a shot... but first, I meant to type a question mark, not an exclamation point.  Sorry if that came across rudely.  
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Jon Bryant

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That appears to have worked.  I should have thought of that first.  Anyhow... Thank you for your assistance!  < exclamation point intended :-) >
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Jess, Employee

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Great, thanks for letting us know. We made some pretty major changes with our app infrastructure in November and December so we have seen similar issues. Happy new year!
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Jon Bryant

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Thank you and Happy New Year as well!

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