Ipad Facebook login fail

  • 4
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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I've been using ipad app for a while now but since the new update I can't login using Facebook . I've deleted the app and reinstalled but still won't login using Facebook but works fine on iPhone and PC
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Alex Eslick

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  • Frustrated

Posted 6 years ago

  • 4
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Mark Svendsen, Employee

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Can you try turning the iPad off and on again? I've seen this happen before once and that appeared to solve the issue.
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Alex Eslick

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Hi thanks for the quick response, I've tried that but unfortunately I still can't login. The Facebook login button goes a slightly different shade and then nothing happens. The other two buttons work fine
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Mark Svendsen, Employee

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Ok. One more thing to try is to go to Settings App > Facebook and tap on your name, and choose Delete Account. Then you can enter your Facebook login and password again.

You can also log in directly to IMDb using your Facebook account without using the Login With Facebook option by resetting its account password.

1. In the IMDb app, go to Sign In
2. Choose Sign In with IMDb
3. Choose I forgot my password
4. Enter your Facebook email address
5. When you receive the email, click the link inside to set a password for that account

You can then login in directly to your account with just your email and this new password, and you'll still be able to use login with Facebook as well.
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Alex Eslick

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Brilliant deleting the account worked a treat. Many thanks

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