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After updating to 3.2 imdb app doesn't work
- if I start a search engine app just shut down
- if I try to log in I get next message - received HTTP status 400
I have iOS version 6.1.3. and I can connect to imdb over safari
I've tried to restart the iphone...
Please solve it if possible...
Jure
- if I start a search engine app just shut down
- if I try to log in I get next message - received HTTP status 400
I have iOS version 6.1.3. and I can connect to imdb over safari
I've tried to restart the iphone...
Please solve it if possible...
Jure
Posted 7 years ago
Dan Dassow, Champion
Hi Jurica,
I have been unable to see this problem on any of the devices I have access to. Would you be willing to help me narrow down this issue a bit further?
First, to see whether or not this issue has to do with the upgrade process, please delete the IMDb app from your device. To do this, tap-and-hold the app's icon until all your icons start wiggling. Then tap the (x) to delete the app. Once you've done that, re-install the app from the App Store. Does this problem re-occur?
Second, so I can be sure which error you are getting, can you please send me a picture of the error? You can take one by pressing the home and power buttons at the same time. Then you'll find the picture on your camera roll. Please send it to iphone@imdb.com.
I'll probably have more questions once I get a better sense of what we're dealing with.
Thanks so much in advance for your assistance!
-Michael
I have been unable to see this problem on any of the devices I have access to. Would you be willing to help me narrow down this issue a bit further?
First, to see whether or not this issue has to do with the upgrade process, please delete the IMDb app from your device. To do this, tap-and-hold the app's icon until all your icons start wiggling. Then tap the (x) to delete the app. Once you've done that, re-install the app from the App Store. Does this problem re-occur?
Second, so I can be sure which error you are getting, can you please send me a picture of the error? You can take one by pressing the home and power buttons at the same time. Then you'll find the picture on your camera roll. Please send it to iphone@imdb.com.
I'll probably have more questions once I get a better sense of what we're dealing with.
Thanks so much in advance for your assistance!
-Michael
I have a similar problem on my iPad I posted about. I have so far not solved it. I have also deleted and reinstalled with no luck.
In chatting with another user having a similar problem, we found that his iPad's settings had no region set. Could you let me know if that's true for you as well?
Settings > General > International > Region Format
If it's not set to your country, please try setting it and let me know if it helps you.
Thanks!
Settings > General > International > Region Format
If it's not set to your country, please try setting it and let me know if it helps you.
Thanks!
Thank you! I think it was actually set to no region at all? I don't know how that happened. Anyway, correcting this has solved my problem. Thank you, as the previous agent could not help me.:)
