Is anyone else having problems rating? I am signed in but it keeps asking me to sign in

  • 5
  • Problem
  • Updated 7 months ago
  • Solved
  • (Edited)
Keep signing in
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OKinfo

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Posted 7 months ago

  • 5
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Ed Jones (XLIX)

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An Early Happy Holidays, OKinfo
You are not being ignored. This is a problem an IMDb Employee will need to address. They might handle it in about 4-7 Hours from now. It is late nighttime currently where they reside. Also this may not be able to be handled until the Monday/Weekday Staff is in. To speed up the process, would you please state the device you use and your Service Provider. It will probably be asked for.
Thanks
Cheers

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Claire, Official Rep

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Hi there,

This issue is likely an issue with your browser or device settings. I would recommend clearing your browser history (cache and cookies), then ensuring that your browser is configured to accept cookies from IMDb.

If you have tried this and are still having trouble, please write us back with the following:

- your device and OS version
- your browser and update version
- the URL of the title you are attempting to rate
- the URL of the "Your Activity" page for your account (e.g. https://www.imdb.com/user/ur36221967/)
- an approximate date and time that you first noticed this issue

Thanks in advance!
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David

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This reply was created from a merged topic originally titled Cannot rate (login screen keeps on showing).

I am trying to rate an episode of a series, and the series itself, but I am finding a problem for the first time: it asks me to log in (although I am already logged in!). Even if I log in again, the problem persists.

I am using the mobile website with an Android phone.

Regards
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Adolfo Castelo

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This reply was created from a merged topic originally titled Help! I can't save my rates!.

Ratings
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Claire, Official Rep

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Hi everyone,

Our technical team has confirm that a fix has been pushed for this issue.

Please let us know if you experience any further difficulties rating titles.

Thanks!