Is there an issue adding A-Listers to cast?

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I'm making a documentary film. I've had no trouble adding tons of "cast" (interviewees) but every time I add Billy Bob Thornton (he's in our trailer, he has signed a release form), it never gets added. And no one from IMDb ever reaches out to ask for proof. My addition is simply ignored. I'm assuming it's because he's an A-Lister, but he's definitely in the movie. Should I just wait until the film is actually out? (We're in post now.)
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Staci Wilson

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Posted 1 year ago

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Col Needham, Official Rep

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Sorry about that. You can provide proof here or privately as indicated on https://help.imdb.com/article/contrib...#
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Staci Wilson

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Okay, thanks - I'll try that.