Is there an issue with submitted reviews not being received?

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  • Updated 3 months ago
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I usually get a very fast E-Mail confirming that a review has been received for submission, but in trying to place one today, noticed that an E-Mail did not come through. I confirmed that my E-Mail is correct, that it has not been tampered with and that it did not go to my Spam. Fortunately, I was able to save my review in an E-Mail to myself so if this a temporary site glitch, I can re-submit it, but didn't want to write a bunch of reviews only to have them lost somewhere in the IMDb stratosphere. I am not concerned with the length of how long it takes to get approved, but wanted to make sure that they are not being lost once hitting send or try to submit it twice to create more confusion. Thank you. 
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Mark W

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Posted 3 months ago

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ACT_1

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I usually get a very fast E-Mail confirming that a review has been received for submission...
by Mark W
Joined on December 11, 2017
https://getsatisfaction.com/imdb/people/mark_w_h9oezt9satnxv
- - -

Do you see that a review has been received for submission here ? ?

Your Update History:
https://www.imdb.com/updates/history

Your Contribution History
https://contribute.imdb.com/contributions/history


Save all your reviews in NotePad files ? ?
with links when added
.

(Edited)
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Joel, Employee

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Hi Mark,

Thanks for your message.

We're not aware of any issues with the submission confirmations at this time. Please retry the contribution of your review and let us know if you continue to experience issues. 

Alternatively, if you can provide the name of the title you were reviewing - we can look into this further for you and see if the contribution hit our system. 

Thanks,

Joel
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Mark W

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Thank you for responding. Right after sending my original inquiry, I got notifications of my reviews being received. As a rule, I save the notification E-Mail until the review is approved. Over the Thanksgiving holiday, I submitted approximately 7 reviews and for the most part, got notifications very fast as well as quick approval. I submitted a lengthy review just now which I have not received a notification on, but perhaps the traffic is high or there are technical issues on my server or unknown issues that cannot be determined. I also found some of the notifications in my google E-Mail "promotions" box which is very frustrating because it is nearly impossible to move them to my google inbox. I wanted to share that for any other users who have this kind of issue. That, however, is a Google issue which I will just have to keep checking on because they are extremely unreliable in all aspects of customer service.