Is there way to get a post noticed by staff after it has been marked as "answered" etc.?

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From my experience of using this site, most questions etc. are answered fairly quickly, then they're marked as "answered", "solved", etc., and rarely get any more replies. While I'm glad things get answered quickly, it's frustrating when the response is either unhelpful or plain wrong. In the specific case of this question (https://getsatisfaction.com/imdb/topics/the-short-genre-is-redundant), I'm glad that someone took the time to try to help, but the answer either doesn't make sense or was not explained properly. It was then marked as answered and I doubt anyone will ever look at it again. I replied to the answer but received no response.

Is there a way to get a question unmarked as answered? Or a way to otherwise get a post noticed again (other than posting about it again)?
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Matt

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Posted 5 years ago

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5 years ago
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bluesmanSF, Champion

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Col understood your post and sufficiently answered it. Yes, I guess it could be unmarked but it has indeed been answered by the creator of the site. He understands that with the site the way it is, he has no interest in changing it the way it's suggested, or at least, feels it's not worth the trouble.
2015-08-22T11:25:37+00:00
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Matt

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He did not sufficiently answer it as proven by the fact that I don't feel it was sufficiently answered. And now the same thing has happened with this post. One person's response should not count as the post being answered, unless it's a particularly open/shut case, such as someone not knowing how to perform a basic action on the website.

Upon investigation, it seems like it's possibly the case that selecting "Short" as the length of the film automatically adds the "Short" genre; however, I don't know that for certain, because no one seems prepared to actually bother to answer questions properly, and the IMDb help section leaves a lot to be desired.
2015-08-22T15:28:35+00:00
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bluesmanSF, Champion

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Col Needham answered it. He is the creator and CEO of IMDb. He knows if it's been answered or not.

Please note that he also clicked a "like" to the reply on this thread and marked it as having been "answered" appropriately enough.

Just because you don't feel an answer is sufficient doesn't mean that hasn't been answered sufficiently enough. Marking them "answered" is helpful for others as they would be wasting time to open it, read it and then read the response. It's only a problem for you if the thread has been "closed" to more replies. Otherwise there still can be more posts and discussion. Did you ask the above question as a follow-up? You certainly could and "answered" can certainly be removed.
2015-08-22T16:13:52+00:00
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Matt

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I know what you're saying, but how would you define "sufficiently answered" other than being answered in a way that makes sense to the person asking? If I don't understand the answer (with my perfectly reasonable command of the English language), then clearly it wasn't answered sufficiently enough.
(Edited)
2015-08-22T17:02:21+00:00
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bluesmanSF, Champion

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Well...if it were me and I asked, "what color is the sky" and someone replied "blue" and marked it "answered," but I wanted to know "what makes it appear blue?" I'd post "Okay, but what makes it appear blue" in reply. The post is correctly answered but there is more action (thread gets bumped to the top) people will probably answer the follow up. If they don't or it's "closed" for replies, I'd start a new thread asking "why does the sky appear as blue?"

That's just my opinion. Others might have a different take. I guess there's no right/wrong answer to this...the board allows such features...they can probably be applied differently. I think we're getting to the point of overthinking it and beating the dead horse...

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