Issues adding a movie to a list

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  • Updated 10 months ago
  • Solved
I was trying to add National Theatre Live: Follies to one of my lists, and it couldn't find it. I could perform a search on the title normally, but when I tried to add to my list (both website and mobile app) it was unable to find it. I ended up having to add it to my Watchlist, and then copying it over.
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George Zamroz

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Posted 11 months ago

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Steve Crook, Champion

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Hello George
Do you mean National Theatre Live: Follies (2017)? 
 
    Steve
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George Zamroz

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Steve, Yes,that's the one.
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Claire, Official Rep

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Hi George.

I'm sorry to hear that you experienced this issue while attempting to add the title to your list via the Edit List page. I've forwarded this report to our technical team to investigate further.

Please know that you can always add titles to your lists via the title page on the desktop site, by hovering over the "+" Add to Watchlist icon and selecting your list:


or on the IMDb app, by selecting the Share icon, then "Add to List", and then your preferred list:
 

Let us know if we can offer any further help.
(Edited)
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George Zamroz

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But why doesn't it come up in the search when adding to a personal list? I've never had this issue adding a movie before, and I have been maintaining my UniMovies lists for years.
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bderoes, Champion

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I agree that if you type just Follies or the entire title National Theatre Live: Follies , you don't get that choice. However, I started with Follies, then went back to the start of the box with Follies still there, and as I added "nat", it found the title you wanted.

So there is something weird about the display choices for the full title.
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George Zamroz

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I see what you mean. Very weird the way it is matching. 
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Claire, Official Rep

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Hi George & bderoes,

Our technical team is still working to investigate this issue. We'll update this thread once we receive further details.

Thanks for your continued patience.
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Lina, Official Rep

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Hello.

Happy to report that this issue has now been fixed.

Please let us know if you experience any further difficulties.
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George Zamroz

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Thank you for that. Hopefully we won't hit something like that again.

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