I've been trying to change my password for about an hour. What is going on?

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I've been trying to change my password for about an hour. What is going on? I KNOW what my old password is, every time I fill the form in it says it's incorrect, but I CAN log in with it? I've tried using all different passwords but there's no information about what the password should be like! Any advice?
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Joseph Twist

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Posted 6 years ago

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Michelle, Official Rep

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Hi Joseph -

If you are still having problems changing your password, please contact our HelpDesk staff directly through the following form:
http://www.imdb.com/helpdesk/contact_form and they will be able to assist.

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