Lack of moderator action

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On Feb 7 racists in the Fantastic Four  posted a thread with pic links showing a human being burning to death.  They then joked about it.


Despite multiple reports about these people nothing has been done and the thread is still there


http://www.imdb.com/title/tt1502712/board/thread/239975404


I logged a query on the support board and got this unhelpful response.


Due to the high volume of traffic we are only able to investigate possible violations that are reported using the 'Report Abuse' link attached to each post (http://www.imdb.com/help/show_article?boardsabusepolicy). Our moderators will take appropriate action against the post and/or the author.

Please also note that when dealing with inappropriate users in the Message Boards, we also provide a mechanism by which you can easily and automatically ignore all messages from any troll. For details please see:
http://www.imdb.com/help/show_leaf?boardsignore

Well you cant report these people because at this point for all of them you get this message.


Thanks, we already have sufficient abuse reports about this user

Administrators will be processing these in due course


I was happy enough to let the moderators do their job but after a month of knowing that thread is still there and them posting several equally repulsive threads since I've had enough. What do I have to do to get the moderators to actually do something?

I'm at the point that unless something gets done in the next couple of days either contacting IMDB's parent company Amazon or the media to try to get someone to try to bring some pressure to get something done.  It's not just occasional casual racism we are talking about here - we are talking about consistent hate speech day in day out for months.  Just saying use the report abuse button when the abuse has become so bad that you are no longer accepting new complaints or ignore them is simply not good enough.  Yesterday I cracked and started abusing these people back - I know that's wrong but at a certain point a person can only take so much before they feel compelled to do something - anything.  I know that is futile though and worse than futile makes me lower myself (although not to their level as that is simply not possible).

An IMDB employee needs to take some action and they need to take it soon!  Those people need to be banned and their IP addresses blocked because unless IMDB stands up against hate speech like that of it's own volition there is going to come a time when someone will make them do it. 

  


 

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Alan

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Posted 5 years ago

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Alan

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Heres a thread today where they baost about hijackign the baord and where one of them again uses racial slurs in justifying his actions of postign pic links to dying people.

http://www.imdb.com/title/tt1502712/board/thread/241152701

I'm sorry if this isn't the ideal place to lodge this complaint but somethign desperately needs to be done and given the failure of the report functionality to get somethign done i'm forced here for now.  
The last thing I want to do is try goign to Amazon or outside IMDB to get a resolution on this because I know it's only a small cadre of bad apples and I love this site but it's over a month and absolutely nothing has been done to stop these people.
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Michelle, Official Rep

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Hi Alan -

I see that both the threads you reported have been reviewed by IMDb moderators and removed.

I understand that it is frustrating dealing with trolls, however, due to the high volume of traffic we are only able to investigate possible violations that are reported using the 'Report  Abuse' link attached to each post (http://www.imdb.com/help/show_article?boardsabusepolicy).   Please continue using this Report link when you see inappropriate behavior and our moderators will take appropriate action against the post and/or the author.
(Edited)
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Alan

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The problem is the people doing this are still there.  What use is removing that thread when they ahve done the same thigns in multiple threads and are continuing to do so.  As long as those individuals reamin on the board the hate speech continues.  Putting a bandaid on the problem does absolutely nothing to stop it.

Heres' the guy who posts the pic links - you'll see the profile pic is  apic of a DEAD black man!

http://www.imdb.com/user/ur54982764/

Heres's  a thread he started 2 hours ago

http://www.imdb.com/title/tt1502712/board/thread/241224753

Here he is bragging about the pic of a dead person in his profile

http://www.imdb.com/title/tt1502712/board/thread/241141643

Here's are the people who posted jokes in the same thread with the dead burning human being and/or multiple other pieces of racist hate speech or outright abuse of other posters

http://www.imdb.com/user/ur54971463/

http://www.imdb.com/user/ur9461215/

http://www.imdb.com/user/ur12712391/

http://www.imdb.com/user/ur8538136/

http://www.imdb.com/user/ur59022205/

http://www.imdb.com/user/ur23701026/

http://www.imdb.com/user/ur5680621/

http://www.imdb.com/user/ur55261825/

http://www.imdb.com/user/ur4466037/

http://www.imdb.com/user/ur9190303/

http://www.imdb.com/user/ur0905827/

http://www.imdb.com/user/ur16505073/

This one thinks by adding an extra G and making the word niggger it gets round he's clever

http://www.imdb.com/user/ur58839073/

http://www.imdb.com/title/tt1502712/board/thread/241115458
or just calls for blacks to be shot

http://www.imdb.com/title/tt1502712/board/thread/241115939

he has multiple other alias accounts and regularly posts a flood of posts.  EG

http://www.imdb.com/user/ur58224704/

http://www.imdb.com/title/tt1502712/board/thread/241115186

http://www.imdb.com/user/ur57078008/

http://www.imdb.com/title/tt1502712/board/thread/241115161

http://www.imdb.com/user/ur57161661/

http://www.imdb.com/title/tt1502712/board/thread/241115036

He has a huge number of identities as do a number of the others which is why the IP addresses need to be blocked because even banning the person will only just let them create a new identity five minutes later.

I think an administrator may have got rid of a person calling themselves Gomezaddams and if so thats a decent start but he's by no means the worst of them in terms of what gets posted.

As I said the report abuse no longer works for ANY of those people due to the sheer number of reports on the rampant racism and abuse they have been spewing iand saying you can only use that to report things is unacceptable.

It would be fine if the moderators were on top of these people but clearly that has not been the case.

I posted their ids and it wouldn't take very long to see the things I'm talking about.  Somebody needs to clean things up and they need to do it soon.
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Eric Anderson

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Hi Alan, I'm a regular poster on the IMDb boards and I agree with you 100%, that Fantastic Four (2015) board needs some drastic clean-up.  Most of the threads on that board are of a heinous, racist nature and the people posting this hate speech need to be permanently banned, IP addresses banned or whatever it takes, it's gotten so far out of hand and been neglected for so long that IMDb needs to take drastic measures now in order to maintain some semblance of order, and they need to do it now before it gets worse. 

IMDb please get that Fantastic Four (2015) board sorted out immediately.  I recommend a zero tolerance for hate speech on it for a while to get rid of the racists. 
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Alan

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Thanks Eric

I can tolerate some level of abuse - it's the internet after all

I also could care less if they abuse me personally - I've got a thick skin and that doesn't bother me

When threads start appearing celebrating the death of human beings with pics includeed and the N word becomes somethign that they feel they can put in thread titles you know it's out of control.

If you reported thigns and a couple of days later action was taken it would be an annoyance but understandable.  When this stuff goes on for months it is different though.

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