language preference ignorance

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  • Updated 9 months ago
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IMDB's language preference and detection is an EPIC failure. How can you ignore so many complaints ???? My language detection is not even next country, but the next one, some 1000 km away. How the f. is this possible after so many complaints ?? Even after setting preferences its still not in Slovenian, its in f. Serbian ..... ?!?!? Are you all deff or its ignorance your middle name moderators ?!?!?!???!?!!
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One ToBe

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Posted 3 years ago

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Photo of Col Needham

Col Needham, Official Rep

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Sorry for the problems.  

Please let us know which IMDb interface you are using: main website, mobile website, Android app or iOS app?

We can then suggest things to try as appropriate, thanks. 
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Chris McLean

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My language preference is Estonian but because I looked at IMDb in Warsaw Airport yesterday, some film titles are now shown in Polish. I have had similar problems before. Signing out/re-signing in or reconfirming language settings does not help.
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One ToBe

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Main website. This is an ongoing issue ...
Photo of Col Needham

Col Needham, Official Rep

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We presume that you were able to change your settings and everything is okay now. 
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Col Needham, Official Rep

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Thanks, so first we presume your site settings at https://secure.imdb.com/register-imdb/siteprefs look like this?




The first thing to try is just pressing the "Update" button at the bottom of the settings page to force a refresh of the local cookie settings from the site settings database.  

If that does not work, please open a new private browsing window, login again there, check the settings show as Slovenia / Slovenian above.  If that now works then there is something wrong with the cookie settings in your normal browser window -- clear all IMDb cookies and login again to fix it. 

The next thing is to try a different browser in case a browser setting or plug-in is affecting things. 

Just to show it works fine here, with the above settings this is http://www.imdb.com/title/tt0111161/



and this is http://www.imdb.com/chart/top




Please let us know if this helps. 
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Thomas Richardt

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Even with correct settings in the web page (where it works perfectly) I get the wrong language in the Android app.
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Col Needham, Official Rep

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The Android app is a separate issue and is performing as designed; the app uses your system language preferences so please set those if you wish to change the display of titles. 
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Thomas Richardt

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Why can't you make that as an option in the app! I find it quite relevant.
Photo of Col Needham

Col Needham, Official Rep

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We will open another discussion with the IMDb Android team but last time this came up, they were certain that the current method was the best way to do this on Android and anything else would not be acceptable to the Android community.