Leverage credit - screen cap and submission ID number

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I have repeatedly tried to enter my colleague Chris Benham's credit as "Branch Manager" in the TV series "Leverage," episode 4 of season 4 -- "The Van Gogh Job" -- without success. His is the very first "co-starring" item in the end credits, before the three other actors (Alana Crow, Bonnie Auguston, and Camille Cettina) who are already listed on the IMDb as appearing in this episode. I have attached a photo of that credit listing.
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David Loftus

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Posted 4 years ago

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David Loftus

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The most recent IMDb update reference number is  150603-194901-390000    
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Michelle, Official Rep

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Hi David -

Thanks for posting the screen grab for verification.  The cast credit update and evidence has been forwarded to our data editors and, if approved, should appear online with the next available update of our servers. Cheers!
(Edited)
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David Loftus

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I'm still seeing no evidence of the credit online. How long is this apt to take? Will I receive notification if it is still not approved?
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David Loftus

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Why isn't this credit live yet? I am attaching three screen shots that show Chris in frame with two of the principals of the show, Aldis Hodge and Gina Bellman. You can also contact Chris through his Facebook page to verify that it was indeed him in this episode. Note that the birthdate on the "About" section of his Facebook page is the same as that on the IMDb page for "Chris Benham" that, as yet, lists no credits (although he's added his wife's name to his own with a hyphen):
https://www.facebook.com/benhamtroll?fref=ts
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Vincent, Champion

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Updates can take quite a while even after approval. Data processing times are listed here:
http://www.imdb.com/czone/times?ref_=hlp_brws

There are currently over 3000 items waiting to be added to the Filmography: Cast (TV) section
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David Loftus

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If I read your prioritization information correctly, although there are 3,263 Filmography: Cast (TV) items awaiting processing as of today, since they are priority gold items, they should be online within 5 business days, and currently appear to be taking four; the oldest submission is dated June 27, according to the IMDb prioritization stats.
I have submitted this update at least four times over the past year. The most recent submission (confirmation #150516-042251-363000) was on May 15, 2015. I initiated a query on June 3, 2015 -- a full month ago. Since then I have submitted photos of the credit as it appears in the end credits for the episode, and photos of the actor in the episode with two of the principals for the show (all above).
My friend and colleague's credit is still not listed online. Was it rejected for some reason? I don't see why. Every other supporting actor -- many of them also personal acquaintances and colleagues of mine from the Portland market -- have been listed for this episode literally for years since it aired.
What is the hitch with this one? Is there anything else I could do to help my friend Chris get his duly deserved credit on IMDb?
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David Loftus

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Still waiting on an answer on this, or the posting of my friend and colleague's credited work on "Leverage."
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bluesmanSF, Champion

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Not sure what the dealio is but....I notice that the cast has order numbers that go up to 11, then start with that screen cap at 13 and on, missing 12 which would be Benham's spot.

I don't know if you submitted it with order numbers but perhaps that is what they're looking for. Since the others had numbers and his did not, perhaps that raised a red flag.

I submitted it as submission number 150817-074241-070000 including the cast order number.

Can staff here check on the submission with:
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Tom, Official Rep

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Hi there, apologies for the trouble here - the credit was actually accepted but incorrectly with an (uncredited) attribute, which would explain why the credit did not display (see http://www.imdb.com/help/show_leaf?uncredited). It is live now: http://www.imdb.com/name/nm4505504/

Apologies again,
Tom