Why am I getting an error saying that I have viewed too many pages?

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When you open "too many" pages in a short space of time, you get frozen out for a while - which is not a bad thing to stop indiscriminate misuse of the site.

However, when you look at photos, each new photo seems to count as a tick on the opening new pages meter. If a celeb has 300 photos, to look at the lot is going to get you locked out, unless you spend a long lingering look at each one.

Is there any way of excluding photos from the "opened a new page" count meter?
Photo of BillR55

BillR55

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Posted 7 years ago

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7 years ago
Photo of Giancarlo Cairella

Giancarlo Cairella, Official Rep

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Official Response
Although there are some safeguards in place to prevent excessive automated page retrieval, which puts undue strain on our system, normal viewing/usage should not trigger them and the vast majority of users should never even see these warnings.

Other than a temporary/occasional glitch, I can only think of two reasons why this situation would occur:


  1. you are accessing the site behind a corporate firewall/proxy. If that's the case, you are potentially accessing the site from the same IP address as a number of other users, so your individual activity may not be enough to trigger any warning, but the cumulative activity of all users in your network probably is


  2. you are using some web accelerator tool or extension in your browser. Using web accelerators is not a good idea and will definitely trigger this block. For more information about web accelerators and why they are not a good practice, see: http://www.imdb.com/irony


If neither condition applies to you and you are still seeing this problem regularly, please let us know and cut and paste the full/exact error message you have received and the page/URL you were looking at when it occurred so we can investigate further.
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