Lost account: Mis-connected ur-numbers?

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I've had an account for a while, with the number ur33538077, with loads of ratings and frequently updated Watch list. Some months ago I was accessing my account from another computer, without my password key chain, and accidentally created another account, ur43843111, by signing in with Facebook (I couldn't remember whether I had used Facebook or a username as a sign up method).

Just now I stumbled upon the empty account again and decided to delete it. 
It was very clear that I was in the empty account:
+ Watch list was empty
+ I only had one rating
+ ur43843111 was in the URL. 

I deleted the account, but now my ur33538077 account is not accessible (404), but the empty one, ur43843111, is!

What happened?!
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Stefanía Bjarney Ólafsdóttir

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Posted 6 years ago

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Michelle, Official Rep

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Hi Stefania -

Our records show that the "ur33538077" account was deleted, this is why you can no longer access that account.  Unfortunately, we are unable to re-cover that account as it has been deleted.

The other "ur43843111" account is still active, you should be able to access this registered account without any problem. 


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Stefanía Bjarney Ólafsdóttir

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Thanks for your reply Michelle!

Why would you permanently delete user data? It makes no sense to me!

Anyway, that sucks! And I'm pretty sure you have a UI error then! I signed in and out several times yesterday, using my Facebook account, which is connected to ur43843111, and the Google account connected to ur43843111 (I'm sure you can see this in your records), to make sure I was logged into the account I wanted to delete.
When I pressed "Watch list", I never went to the Watch list connected with ur33538077, but always with the empty Watch list connected with ur43843111.
When I had established this, I finally deleted the account, through the [User name drop down bar] / Site Settings / Other / Delete Your Account.
Then I tried logging in again through the Google Account which was connected with ur43843111, and with my Facebook account, which was also connected with ur43843111, and found that ur43843111 was still open.
I then tried to visit http://www.imdb.com/user/ur33538077/, only to see the 404 error.

You guys need to fix something.

I also really hope that "unable to re-cover the account", is not true, but just means some manual labour fix.

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