Merge Profiles/ Claim Profile

  • 1
  • Question
  • Updated 7 months ago
  • Answered
There are two pages with my name. Both pages are connected to me. The profile names are TaRhea Ray (I) has my headshot and I have claimed this page and TaRhea Ray (II) has my film credits attached and when I go on a desktop to try to claim it, there’s no option to do so. I want to merge them since there both connected to me. I just don’t want to lose my free trial.
Photo of TaRhea Ray

TaRhea Ray

  • 1 Post
  • 0 Reply Likes
  • frustrared

Posted 9 months ago

  • 1
Photo of Steve Crook

Steve Crook, Champion

  • 1370 Posts
  • 1734 Reply Likes
Hello TaRhea Ray
Just decide which one you want to keep, then go to the other one and copy the name used there. 
Then go back to the one you want to get rid of and hit the Edit page button near the bottom of the page. 
Presumably that will be TaRhea Ray (II) that you want to merge into TaRhea Ray (I) 
So go to the page for TaRhea Ray (II) 
Select Name Correction or Merge ... Add correction 
Hit Continue 
Give the version of the name that you want to merge it with. Presumably  TaRhea Ray (II) 
Give the explanation why you want to merge them. 
Hit Check these updates 
Select the exact form of the name you want to merge it with 
Go to the label "You are about to merge two separate name pages into one." 
Tick the box labelled "Warning understood, go ahead anyway." 
Hit Re-check these updates 
The background to the section you've changed should turn green(ish) and it should offer a Submit button. 
 
Hit the Submit button 
Then sit back & wait for your submission to be checked, hopefully approved and for the database to be updated. 
 
    Steve


Photo of Deneb Sabater

Deneb Sabater

  • 1 Post
  • 1 Reply Like
hi, did you get your profiles merged? I have submitted the request and it didn't happen. :( 
cheers, 
d