missing account

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  • Updated 4 years ago
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My account is missing and im sure i know my email.Im almost sure i remember my password.I want to change my password so i go to forgotten password and write down my email.It says it will send me an email with the option to write a new password but it doesnt send me anything.Please someone help!!!My movie lists are missing...My email is ballhard55@abv.bg.I had to create this new account so i can contact someone for support.
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exploreculture5

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Posted 4 years ago

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Vincent, Champion

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Whether you had access to IMDB or not, this website (GetSatisfaction) would have required a separate account anyway.

Otherwise you would not be able to log in and ask for help regarding accounts on the main site (IMDB)
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exploreculture5

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ehm so...can u help me in any way? 
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Vincent, Champion

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Did you sign up for the missing account using facebook or some other method? I've never actually seen anyones account "disappear" more likely they forgot their original log in method and by logging in some other way they end up creating multiple accounts

Accounts arent cross linked so every log in method (or email used) is going to make a new account
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Ava, Employee

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Hi exploreculture5,

Thanks for your help with this Vincent.

exploreculture5, it sounds like you may have created a second account. Don't worry I've accidentally done this by using a different method to log into IMDb.

In order for us to fully investigate this situation and help you log into the correct account, please send a message to the IMDb Helpdesk using this form:

http://www.imdb.com/helpdesk/login_problems

Thanks in advance!

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