My poster is incorrect and it's removal is being declined

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  • Updated 3 years ago
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I added an image back when the page for my film was made, it was around the same time IMDb added the free poster service, which I wasn't aware of at the time. The image went straight to being the main poster. Since, I have made a poster from the same still used, but with the correct dimensions of the IMDb poster box - but the removal of the first image as the poster is continually being declined as it does not meet the contributor guidelines to delete it. 

I've been trying for a few months now - and I've 'reported' the image 3 times now, and still nothing? I'm wondering if I'm missing something, maybe an option to switch the images around - as the one that I do want as the poster is there to see, just not as the poster! 

Here's the link to the IMDb page: http://www.imdb.com/title/tt5323608

Any and all help is greatly appreciated! 
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Alfie

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Posted 3 years ago

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Nic Bachhuber, Employee

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Hi Alfie,
Thank you for contacting IMDb.  We are actively working on a new system which will allow filmmakers such as yourself a way to update the primary image for one of your titles.  This is currently in the early stages of testing but should be released shortly. 

Essentially we will upgrade the primary based on the type of image submitted, with posters having a high priority over still frames.  Also, if you submitted the poster which is currently the primary image, we will automatically update the primary when you submit a new poster for that title. 

In the meantime, I have updated your primary image.  In general, IMDb prefers to have multiple versions of a title's poster at different stages of the film's development.  Also some images look better in landscape vs portrait as your two different posters illustrate.

Thanks
Nic
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Alfie

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Hi Nic,

Thanks so much for your help and information re my issue, I really appreciate your time and support for this. I do love the new poster service, and look forward to future IMDb updates.