my yearly membership was paid on the 18th april 2019, i would like to cancel and have a refund if thats possible please

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
cancellation
Photo of michael

michael

  • 1 Post
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4837 Reply Likes
Hi Michael,

For that kind if issue, IMDb requires to be contacted on https://help.imdb.com/contact > IMDbPro member questions > Other IMDbPro member issues > Other payment issue > E-mail
(Edited)
Photo of Steve

Steve, Official Rep

  • 1255 Posts
  • 925 Reply Likes
Hi Michael,

I've cancelled your membership with immediate effect. As a professional courtesy, I've refunded the recent charge back to your card - the refund should take 3-5 business days to process.

Cheers,
Steve